"WINEMATE 1500-CD--DO NOT BUY"

Recently our new homebuilding company attempted an install of the Winemate 1500-CD for a client. The customer purchased it based on the diagrams represented on-line. These diagrams and materials that come with this unit do not tell the full story of the application. First, you must pull air from an adjacent room and stick the unit up against that other room wall with a large opening. Ours was a bedroom and it would not work because of ambient noise. It also does not come with any mounting flange. There is no way to not breach the vapor barrier and seal it up from the wall cavity with this application without half-ass rigging it and hope the wall doesn't get moisture in the cavity. There is no framing diagram that shows how you will need to prepare the opening--even the dimensions on the manual are incomplete. There is also internally differing opinions from the service technicians if it can vent into an attic--some said yes, some said no. This is a very, very elementary system that has very little application in our opinion. We have done a dozen temperature controlled rooms and this isn't anything I'd pay $1 for. We recommend upgrade to a better unit or buy one elsewhere.

"Look Elsewhere. Anywhere Else."

Sold us a specific, in stock unit May 25, said it would ship ASAP. A month later, not shipped, and not even available any more. Agreed to substitution of another in stock item, on assurance it would ship ASAP. We warned we would cancel if they didn't. Total misrepresentations, numerous emails and phone calls. Kept promising it ASAP. As of July 10, still not shipped, said it would be at least another month before we got it, so we cancelled. Now can't get back money, AmEx continues to fight with them, and have been totally non-responsive in trying to resolve it. Run the other way. You cannot trust them.

"“ Buyer be Ware “ : ("

“ Buyer be Ware “
a buying this piece of .... junk “ !!!!

I am soooooo disappointed to purchase this Beverage Cooler at an
“ over priced “ discounted price, along with a 3 year warrenty program ... only to discover ( so far ) an unresponsive Service Team to address my concerns ?????

This is an extremely noisy unit to has a humming, gurgling, dripping sound that “ never “ stops ~~~
Soooooooo Disrupting in our Entertainment/ Bar area !!!!!

Finally,
Jasmine, has been a pleasant surprise to attempt to assist me after “ Richard “ and, a real “ Light-weight “ Treavor, has simply passed the buck ????

Again,
We purchased this unit after a consider amount of research and comparisons ~~~ unfortunately,
“ This Expensive Unit “ and their Service Department is a Huge Disappointment !!!!

Don’t Buy Direct ~~
Purchase from Lowe’s or Home Depot where they’ll stand by their product and warrenty !!!!!

Steve

"Great wine fridge"

Great wine fridge. Excellent looking as well.

"shipped promptly"

shipped promptly. Unit replaced a similar unit that finally gave out after 22 years of faithful service. Easy to install. Upgraded to the phone app model and couldn't be more pleased.

"Great Wine Refrig"

Great wine refrigerator, quiet, looks great, shelves hold all sizes, capacity 155 bottles, perfect addition to our home

"Perfect Device for Beer and Wine"

The delivery of the refrigerator arrived on time, and the crew were able to place it on my deck, just outside my kitchen. I successfully moved it to the space inside our cabin, and set it up. Easy to adjust the temperature between the wine and beer sections, as well as getting the shelves set correctly. Works perfectly!

"Easy ordering process"

Easy ordering process, great delivery. All good! I just wish you had a light in each of the two temperature zones!

"The unit generally works well"

The unit generally works well. The bottle racks could be a bit easier to use. They only hold standard size bordeaux bottles. If the bordeaux style bottle is a little longer it is difficult to make the bottle fit on the rack. It is also difficult to slide the bottle racks out to remove a bottle when the rack is full. I've had the unit for 3 months and it holds the temperature within 1-2 degrees of what you set it at. I monitor the temperature with a 2nd thermometer that I placed in the unit. Overall I'm satisfied with the unit but the racks could be improved.

"Replacement Cooling Unit for a WineMate Cabinet"

I ordered a replacement cooling unit for my wine cabinet that I bought in 2002. I exchanged a couple phone calls and emails with the sales agent who figured out what unit I needed as a replacement. So far, so good. The new unit is working and keeping my wine at 55 F. Vinotemp kept me informed about costs, etc. and delivered on what they promised.