"The unit is very noisy."

The unit is very noisy.

"Excellent fine wine storage"

I had a 450 bottle Venotemp for 13 years and decided to downsize to the 166 bottle version. Both are great. The only reason I gave 4 stars is because the shelves are a bit tight for larger 750 ml bottles, which make pulling them out a bit of a hassle. But the temperature is rock steady at 55°, and quality and durability are excellent. I definitely recommend Venotemp.

"The final result is fine, but delivery was delayed."

The final result is fine. The new unit is functioning well. The rating is four stars because the time from order to delivery was longer than projected, and we were not kept informed of progress.

"Happy with the wine cooler except that…"

Happy with the wine cooler except that the lower section will not stay at 46 degrees. It stays at 48 degrees.

"The shelves in this unit are weak"

The shelves in this unit are weak. I previously owned a Vinotemp that had nice heavy duty shelves that slid out. This unit cools well, and is quiet but the shelves are not up to the standard of the rest of the unit.

"I have some issues with my product and…"

I have some issues with my product and I haven’t heard back from anyone to assist with my issue.

"A Great Value"

We like this wine chiller. It has a great capacity, although we cannot image 300 bottles. The shelves are sturdy and easily moved and repositioned. The temps are stable. The exterior is a nice finish. It is about the size of a kitchen fridge. The lock is good if you require it.
Delivery was amazing.
We would highly recommend this wine chiller. We purchased through Costco.com.

"Smooth transaction"

Smooth transaction, they knew just what we needed.

"Long Time Satisfied Customer"

The Vinotemp unit that I have had for many years finally needed a new cooler unit. The Service Dept. worked with me to ID the correct replacement unit and send it my way. Installation was ez and new unit is working great.

"still waiting two months later for my…"

still waiting two months later for my repaired units (2 units) which i have not even received word about. really?!? Two calls in, and so far not even one response as to where or how my units are doing.