"I loved the greeting I got today from…"

I loved the greeting I got today from Melinda. She came to me when I came in and pointed me in the right direction she was so polite and she really helped me get what I want I will definitely do business here again Thank you Melinda

"Roy the best !"

Roy , was absolutely hands down the best I’ve ever worked with. He kept it straight up and got me a good deal on a living room set.

"American Freight South Blvd., Charlotte, NC"

I purchased 4 major appliances and a 5 piece bedroom set. On 08/14/22, delivery was scheduled 08/17/22. The over the range microwave and dishwasher were delivered along with everything else on 08/17/22., but were not installed. I had to hire a professional to install. Dishwasher was installed rather smoothly, but there were problems with the microwave. 1. There was no manual, this was like new appliance,2. Broken plastic turn piece thrown inside, but no glass plate and no place where glass would attach. Call store was this model suppose to spin or not. Manager, Ernest from South Blvd. store, Charlotte, NC. said all were suppose to spin, I volunteered to return microwave, as long as someone comes to car to swap microwave. When I arrive, JT came out switched microwaves, which Ernest had located one with manual and plastic wheel, and glass plate. I made a point of saying, I don’t want to have to come out here again, everything is here? I was assured that everything was here. Well, get microwave home, and installer is attempting to mount microwave, and can’t locate mounting screws, old screws won’t fit. Call store, angry now. Speak to Ernest. He doesn’t seem to understand the problem, he states doesn’t installer carry a variety of screws? I said don’t stores who sell appliances supply necessary components for appliance to be used?
I am paying an installer, I do not wish to make the 20 mile trip a second time, I suggested he use Uber to deliver the two bolts to me, so I don’t have to pay another fee to the installer. Ernest refused, said best he could do was take $50 off cost, I asked how do you arrive at $50, he said this is to cover my gas.
Ernest knew I was up set, but said he was doing his best. I spent over $6000 at this store, I am asking to be made whole. To refuse to hire Uber to make a delivery, yet pay me $50 for gas, when I have to pay installer another fee , is not fair or appreciative of my business. Now I will not spend another dollar at your store, and any monies on account will be returned to original card. This is on you Ernest, oh yes I also asked for the name and number of regional manager. Ernest would not give, but said he would forward message . I asked when can I expect a call, Ernest said this evening. Needless to sayI have not received a call. Good job Ernest!!!

"I went into the store in Waverly in…"

I went into the store in Waverly in Lansing, MI on Saturday, 8-6-22 to buy a refrigerator. i bought a boxed one for $2000. They delivered today on 8-8-22 and i had a person here to accept the delivery. The delivery guy noted on the paperwork that there were two dents on the front of the refrigerator. I specifically paid $2000 for a brand new refrigerator that when delivered is damaged. I called the store and was told no manager was on duty this afternoon or this evening. I want a new refrigerator that is not damaged and I will be calling the store again tomorrow and demanding a new one.

"Excellent service they were friendly…"

Excellent service they were friendly very professional I will refer your Business to all my friends

"Great experience with service"

Great experience with service. Sale reps are very friendly and helping. Shop!!!

"Don’t waste your money"

I paid them $1600 for a washer dryer stackable at the Nashville location and the washer doesn’t work. They won’t refund me or replace it for me.

"Courtney was very nice and friendly…"

Courtney was very nice and friendly help me find what I was looking for.

"My experience here was great"

My experience here was great. Our salesperson was Sajjad in Corona and he was a very helpful, and friendly worker.

"Stay away from the Ardmore Ok store"

Stay away from the Ardmore Ok store! The dumb girl that works there and the fat boy sitting on his hind in with a phone in his hand. Customer service if there is any wasn’t NONE! I was lied to about a material of a couch and they tried to hoax me into their financing program hahaha
I don’t think so……
Went to Ashley’s and was treated like a customer with a very professional sales associate.
The American Freight store is a joke.