"Amazing service"

Amazing service, stock, and prices

"Puchased a mattress and box spring at…"

Puchased a mattress and box spring at the Broadway Store 17 in Tucson. Salesperson Marco was very helpful with great product knowledge and good listening skills. Very pleasant experience from greeting to farewell!

"Jill is the best"

Jill was the best worker and she is so nice and we will be soon to see her to get some more stuff.

"Don't waste your time at American Freight.…"

I went to American Freight to purchase a washing machine. I applied for the financing and was approved. The clerk sent a link to my phone that I had to approve the purchase. I clicked "Approve" but nothing happened. The clerk was unable to complete the purchase. We wasted an hour because they are not able to actually approve a purchase even when the buyer is standing right there.
Also, the washing machine on the floor was used. It was not just a scratch and dent model, but a used, returned model.

"DJ from the West Haven site was awesome…"

DJ from the West Haven site was awesome with communication and assistance. He was patient and easy to work with. Great working with him.

"I greatly appreciated the excellent…Ms. Lanor Mays"

I greatly appreciated the excellent customer service I received from Ms. Lanore Mays of the Marietta store-7612. She was very helpful and knowledgeable about the products. Ms. Mays took her time explaining the financial procedure and responding to my questions. I felt comfortable with my transactions. Thank you so much for your patience and attention.

"Me and my son stopped byHeard so many great thing's about…"

Heard so many great thing's about American Freight so me and my son stopped by your Warren and and got greeted by all your safe member's with friendly smile in a very friendly environment as we walk thru Mike Zaremski greeted us and walked with us answering every question we had letting us know about the options we can get on purchasing furniture. He was very helpful every step of the way and if we had anymore questions he answered them we really appreciate his help GREAT JOB!! It's always good to see that good customer service is still around thank you all fir your hard work and good service.

"We are very impressed with American…"

We are very impressed with American Freight - From the very friendly and professional service that we experienced when we bought the LG refrigerator, to the check-up service from their Master Protection Agreement Plan, Alex carefully walked us through the entire process.
We are planning a kitchen remodeling project; and because of our excellent experience with Alex at American Freight, we plan to shop for all of our major appliances there.

"Lie right to your face."

We purchased a stacking washer/ dryer from American Freight in Portage, IN. We were assured it was a new item– that they sell floor models and "open box" items which "might have slight blemishes, but which are NEW products and come with all the warranties that a new product would". They loaded it into my van, but when I got home I discovered it had leaked water from the washer and the vent was full of lint. The closer we inspected it, the more obvious it was that the machine was used. The machine was even marked with a hand-written installation date on it! This machine was sold, used, and then fraudulently re-sold as new. When I called and explained that the "new" machine we purchased was actually used and we wanted to return it, they said they would not accept the return. The clerk was a liar, and this company cheats customers. Their employees not only lied directly to our faces, they were more rude than I have every experienced! I will never patronize American Freight, and will do my best to make sure that as many people as possible know what a garbage company it is.

"Freezer"

They had my freezer boxed and ready to be picked up. Loaded it and helped me strap it down. Very helpful and friendly.