"That this Company has no reguard for"

Those who bought at American Freight Store woodruff Rd Greenville SC Stote Org Sears Outlet
Who had Barry Rice as their knowledgeable Appliance Salesman
I’m writing not a review I’m letting those know that American Freight has no regard for their employees. My husband Barry Rice passed away on May 6th I called the store manager Collin that day. he worked both companies for 9 yrs He looked forward to go to work greeting customers w magnificent personality & most of all his knowledge about appliances especially refrigerators
As his widow American Freight never acknowledged his passing by sending Condolences to me
American Freight has no regard for employees who keeps them in business by their sales
Estelle Rice

"The customer service was excellent!!"

The customer service was excellent!!! They came to our assistance without us asking for help or support.

"VERY DANGEROUS TABLE. Bought the Valencia pub glass kitchen…"

Bought the Valencia pub glass kitchen table 08-2020. Do not use if often and nothing is left on top of it.. Last night in another room, this table just exploded, shattered for no reason.. Could be very dangerous. Not supposed to happen. Called american freight and nothing they can do about it.. Gonna contact the ftc.. Pictures taken.

After getting their reply to make this right, I called that # and spoke with Amanda who said she would contact the Regional mgr. and have him call me.. No reply from them, once again the worst service, I will be reaching out to consumer report services and make this formal complaint..

"I do not recommend anyone coming here…"

I do not recommend anyone coming here we had a bad experience they told us the couch was in stock when we put money down on it and then they said there was a piece missing then they said the couch wasn’t available they acted like they set aside for us because they told us we reserved it they kept saying different stories and we waited 2 months so we decided to get a refund and ended up going else where for a couch

"The customer service from the manager…"

The customer service from the manager was terrible. Shavvile Gallimore aka Shak is his name. I have never! He was very rude and had a look on his face that said he did not want to be there. David Sanchez was very polite and professional about the entire situation. The Manager embarrassed Mr. Sanchez and scolded him in front of a lot of other customers and told him when he was done with me to go home he also told Mr. Sanchez he did not know what he was doing I thought that was very wrong because he was doing right Mr. Sanchez was very nice and polite and I appreciate him and if it wasn’t for Mr. Sanchez getting commission I would have walked out of that store I spent over $1500 in cash but I was ready to leave it all behind all because of The manager they call Shak. I asked the manager for his name and he told me he was not obligated to give it to me and he would not give me his name I got his name from someone else and it was not Mr. Sanchez but someone else gave me his name so I can report him.The manager is a very nasty mean unprofessional person and he does not need to be in front of customers he needs to be in the back alone because his customer service sucks. My name is Yvonne McNeill and the manager changed my delivery date from today until tomorrow. I was not called about this change. My husband called to see what time they were coming and Shak the manager said it won’t be today so hopefully I’ll get my bedroom set tomorrow June 6, 2023.
I am not done and I plan on returning to the store to speak to someone above Shak. Please remove him from the front of the store because customer’s should not be treated that way. This guy had the nerve to argue with me and never said thanks or I’m sorry for the inconvenience. I will explain the rest on Wednesday when the head guy is at the store. This is the Tallahasse Florida store on Tharp street. Thank you

"Very knowledgeable about product! Sell his ass off! Ultimate customer service. !"

Ultimate salesman awesome product knowledge and very resourceful .in the Woodbridge, Virginia location: Potomac mills! Giovanni

"I bought a fridge from Portage MI Am…"

I bought a fridge from Portage MI Am Freight and the description on line was "open box". I picked it up, it was fully shrink wrapped. I had no idea it would have been damaged. I brought it to a rental property of mine, 60 miles away, hauled it up stairs and through a narrow hallway, paying 2 other people to help only to find upon shrink wrap removal it was absolutely trashed. Scratched and dinged up so bad it was entirely embarrassing to provide it to my new tenant moving in that night. I called American Freight and they said sorry there was nothing they could do about my problem.

"Horrible customer service"

Horrible customer service. Went in prepared to buy a sectional … and recliner. Walked in. Two people at check out desk. One other couple walking around. Was in store for 5 minutes. Not one word spoke to me. I’ll take my money elsewhere. ✌️

"Sold me a stove that didn’t work still…"

Sold me a stove that didn’t work still forced me to pay for it I’ll never be back

"Carlton was a great help to my family…"

Carlton was a great help to my family and I we love our couch set