American Freight Furniture, Mattress, Appliance

Home & Garden
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816 reviews
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Customer Reviews about

American Freight Furniture, Mattress, Appliance

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Candice Adams

1.00/5.00

"Here it is the end of November and…"

Here it is the end of November and damages done to my new build home STILL have not been addressed by this POS company. I am really losing my patience at this point! The damages were caused on August 3rd! Very unprofessional! I cannot even get the manager of the location I purchased the refrigerator at to call me back. Which is in Fenton, Missouri. DO NOT BUY FROM THEM!

30/11/2023

Eric Newland

5.00/5.00

"Salesman Jesse was helpful and polite."

Salesman Jesse was helpful and polite.

28/11/2023

Shantelle Rose

1.00/5.00

"If I could give them a zero I would"

If I could give them a zero I would. Ordered on line; they withdrew money then cancelled order without refunding money. What type of business is this. You have to call and get your money back. This is definitely a scam. You have to go through hoops to get your money. Luckily I purchase through PayPal and will be filing a dispute. Very saddd. Same thing happened to my daughter on same day. We work hard for our money. Never again will we deal with this company..

28/11/2023

Sherrell Moorer

1.00/5.00

"Do NOT DO NOT DO NOT purchase from this…"

Do NOT DO NOT DO NOT purchase from this company!! They had a great sale online, after seeing others purchase with successful deliveries, I attempted because the deal was great. I ordered online and paid in full. My order was confirmed and the money was withdrawn. I received an email saying the order was canceled however, no refund email. It says to call the store. The store keeps telling me that “systems are down for refunds for days now”! I’ve called, emailed, left my callback number and nothing!! The stores can’t help and there is no answering at customer service. This is highly disappointing and disgusting to treat and take advantage of people during such rough times. I will ensure I tell everyone I know you NEVER patron this business!!

20/11/2023

Maria Ledger

1.00/5.00

"Damage during Delivery"

During the delivery of a new stove, the stove was damaged, the floor was scratched and a corner of the kitchen countertop was broken. Photos of the damage were sent and staff made a visit to the home and now I cannot get any response from the company. I will not purchase from this company again.

14/11/2023

Tasha Williams

5.00/5.00

"Great customer service"

MiMi was very nice and knowledgeable with all the questions I had concerning the mattress I was shopping for. I will be returning for more furniture.

13/11/2023

Tyler McNinch

1.00/5.00

"Anyone else noticed how literally every…"

Anyone else noticed how literally every 5-star review they have here mentions a specific salesperson who helped them? That's because they're writing their own reviews.

Sold me a bed that fell apart while I was sleeping and injured me. Not only do I want a refund, I will be suing.

07/11/2023

Matt Baril

1.00/5.00

"Don't trust these guys"

Don't trust these guys. All sales are final. That means they won't take it back even if it's the wrong product. I fought them for five months and it did no good. Shop somewhere else. Buyer beware.

04/11/2023

RAINBOW QUEEN

1.00/5.00

"All went well with my purchase"

All went well with my purchase, I put down $950 on $3601 made 19 $86.87 payments called in to pay off my balance before my same as cash purchase due date and the price was $2601 how is that even possible the rep kept saying let me check still checking still with you whatever the hell that means then says oh I see you didn’t meet your deadline I said my deadline is the 15th it’s only the 4th she proceeds to tell me I was provided the wrong information and but she can offer me a settlement I said what am I settling besides the actual amount I owe she says well you owe extra cause you was provided the wrong deadline never got a alert text call email nothing stating this deadline change so here I am owing $2600 on top of the $2600 I already paid this is pure insanity and highway robbery AVOID this store at all cost unless you are paying straight cash out the door don’t purchase anything from them!!!! YOU HAVE BEEN WARNED!!!

04/11/2023

Kimberly Adams

1.00/5.00

"The furniture is junk"

The furniture is junk. I've been through 9 sets and they all fall apart and it's only been not even a year. My first set the delivered and the wood was popped out of the back. I got a recliner set thinking it would be more sturdy but the screws all started falling out and wood fell out of it. It no longer reclines and the ends are falling off.

18/10/2023
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