"I do not recommend this place to…"

I do not recommend this place to anyone! The furniture is cheap and the customer service is even worse.

"Recently purchased mattress and box spring and recliners from the Poplar Bluff Missouri store. Keeleean waited on us. She was very helpful. Also, she was not pushy. I would go back to her anytime."

Keeleean is a great employee and a helpful person. The store is well stocked with great furniture at great prices.

"They met us at the door and was very…"

They met us at the door and was very helpful on finding exactly what we wanted. Excellent customer service!!

"My experience with this company was above expectations"

My experience with this company was great. I spoke with the manager Mitch in Madison Wisconsin. Always very helpful and knowledgeable. Couldn’t have asked for better service. He definitely went above and beyond to help me…I will definitely be back.

"ALL FUTURE BUYERS BEWARE!"

ALL FUTURE BUYERS BEWARE!! Make sure you verify every appliance and every piece that comes with the appliance that is needed. The incompetence at this location is high, there is no list of materials connected with the order. Make sure to go through everything to verify! We purchased a down draft range for $2400 and when going to instal the blower/motor was missing. We thought it was inside because the accessories for it were, but there was no blower. We had to spend an additional $300 to purchase a new one after the store told us that their employee acknowledged that the blower was included and that we are wrong. Buy anywhere else but here!!

"Easy, and quick service"

Jennifer went above and beyond to make sure I was all set with my refrigerator purchase. She was very helpful!

"Shopped the store on spiral drive"

Shopped the store on spiral drive. This place sells junk. They hide behind all sales are final. Bought a washer that was defective from manufacturer didn't know that till 2 months later. They wouldn't give a refund and repair took so long we bought another washer from lowes where they sell good stuff. So we are out about 550.00 . Thanks alot american freight. I recommend to everyone save your time and money shop elsewhere american freight is a joke that sells junk.

"I was given furniture that was already…"

I was given furniture that was already damaged and was told because I didn't get the protection plan I couldn't even exchange the furniture mind you it's a stitching problem the seams are literally coming apart

"Dishonest, uncaring, delivery is disorganized, quaity mediocre"

This is absolutely the most horrific company I've ever dealt with.
I was interested in a red sofa and a chocolate recliner. The store (Greenville) told me they were out of stock on the sofa but would call around and see if they could get me one. Finally, they told me no, and that even if i waited a month or two they couldn't be sure if they'd have one. So i simply called the American Freignt store in Spartanburg (30 minutes away) who had the red couch (and recliner) and said they would deliver the next day. So, first of all, I was lied to by the Greenville store - obviously they weren't making commission so they just blew me off.
The next aftertoon the delivery man came with the red sofa. (They'd called me that morning and said the recliner they had for me was ripped and torn). So I took delivery of the red sofa, which get this - wasn't put together lol. And I paid 109 for shipping. I called the store and they told me if i gave the delivery man some money he'd probably put it together for me. I'm a 65 year old man...and I had a friend do it instead. I called them 4 more times to find out about the recliner and they said it would come the next day but wouldn't give me any timeframe. The guy from the Spartanburg store said, "Just wait. We gone have you taken care of." lol Of course he know I was the last delivery but he was pissed off from the day before. It came at 5:30.
They're liars, connivers, sloppy, don't have any self-respect or respect for anyone else. KNOW that you will be putting together you order. The whole arrogant experience was disgusting. The quality of the furniture is mediocre, which I could live with, but being treated like that I wouldn't wish on anyone.

"I had a horrible experience with this…"

I had a horrible experience with this company. They gave me the round around and with calling them to just get my items. Even with calling the corporate office they seemed to be very unorganized and transferred me to person to person. I will NEVER buy from hem again. Save yourself the headache and buy elsewhere.
There are other stores that will treat their customers with the service they pay for. I wouldn't even want to give them a one star due to