"Good supplier but continue to take more…"

Good supplier but continue to take more money than I use every month. Been trying to get back what I'm in credit with no luck

"Staff are always helpful and friendly."

Staff are always helpful and friendly.

"The service we have received from…"

The service we have received from Foxglo ve Energy has been excellent. We are unable to suggest any improvement.

"I was a Fischer customer and changed to…"

I was a Fischer customer and changed to yourselves automatically had no issues. Just wish electric price was cheaper. As we don't run all our heaters as of cost no affordable to us

"Ethical standards and everything on…"

Ethical standards and everything on bills is always clear and simple and polite staff

"don't know if I save money as am on my…"

don't know if I save money as am on my own so only use when there but I think I would as old ones heated up at night but my payments are near enough the same each month.
sending fiqures each month can be a problem as sometimes not there

"easy to use reliable"

easy to use reliable

"Excellent service"

Excellent service

"Energy"

Easily accessible to website

"How dare you! What an absolute farce!!!"

Yes, we are saving some money - compared to our previous supplier - but our 'journey' since joining foxglove ( or Fischer' as it was called at that time ) has proved far from being a smooth one.
We have received nothing approaching the deal we were promised ( had to virtually beg for the promised 'Fischer heating ' loyalty 5% discount, have seen tariffs rise far beyond what you assured us they wouldn't & had to endure the, frankly laughable, fiasco of your misguided decision to introduce seperate summer & winter tariffs ( without any sufficient notice, I might add )which ultimately proved to be totally unfeasible / unworkable & completely naive as ( unlike you ) most of your customer base - myself included - could foresee it being from it's inception.
Seemingly such nativity continues, as how you can expect any positive feedback from this promotion is clearly beyond me. I somehow feel ( quite confidently ) that I am not in the running to win.
Perhaps you would be better spending your time consudering the negative impact on your customers who couldn't afford to suddenly 'magic up' funds purely upon some buerocratic faceless accountant's whim.