"Easy switch but a bit woolly on the…"

Easy switch but a bit woolly on the direct debits.

"Switch was easy"

Switch was easy. Helpful English speaking people answer phone queries no long waits on the phone experianced

""I'm cold".."im too hot".."i'm fine" duh!"

Hopefully, 'Foxglove' will stay with that name. Started out as Fischer Energy, then went thru a nonsense period of overcharging..and losing customers overnight! But, back on track it seems. However, any more messing about, i'm out of here!

"well managed."

have been a customer of foxglove for a couple of years and they are well managed and are also very helpfull ,there prices are very good
and i have saved money since i signed up with them.

"Foxglove Energy are flexible to the…"

Foxglove Energy are flexible to the individual needs of the customer. Though the industry is poor in general to business, more expensive than domestic energy) it's the same product!) and less choice

"I gave this marking because when I…"

I gave this marking because when I signed up with yourself I was promised that I would have a smart meter within 6 months. I asked about this when I enquired about changing over to your company. As I am disabled it is a problem taking photoes of the meter. I have enquired about this smat meter several times and have been told that it will not be long to receive this. Regards Ronald Jack Cripps

"So simple."

I have been a foxgove duel customer now for a couple of years and when I first switched over it was hassle free. I only had to contact customer services once and there were very polite and efficient. I get emails at the end of every month to submit meter readings i would login to my account and submit my readings and then I bill in the post a week later, and I would ring then up to pay my bill. Foxglove have now got the app so I can login and pay online it is so much quicker and I don't even have to wait for the bill. Thank you so much for getting the app it's made it so simple now I can see what I owe and what I have paid no waiting for paper bills.

"The service is excellent.We have never…"

The service is excellent.We have never been so warm in our house.Then if I have any problem it is awnsered by very helpful staff it was so easy to switch and I am saving money all way round great company

"Quite simply - all too easy !"

Quite simply - all too easy !
The “switch” was very uncomplicated.
Tariffs are straightforward to comprehend, I send a reading when requested (often,too late on my part) and an itemised, but easy to understand statement arrives a few days later.

"Fischer have been a good find!"

Fischer have been friendly and helpful right from day one!

The switchover could not have gone any more smoothly if it tried and I have had no problems with Fischer whatsoever since I have been with them.
They are good at replying promptly to any emails I have had to send them, and providing their Customer Service continues in this way I reckon I could be with them for some considerable time.