"Great service"

Great service, answered all my enquiries quickly and bike delivered when they said it would…

"Very happy with my purchase of a Cube…"

Very happy with my purchase of a Cube reaction hybrid pro 800, excellent cycle . The whole process of buying the bike online was very good. I was kept informed of the whole process at all times , the delivery was great received it exactly as stated . I would highly recommend this shop especially buying online. Good experience
Thank you very much.

"Very helpful and friendly in the…"

Very helpful and friendly in the purchase of my first electric bike made sure I was on the correct size and happy to answer my newbie questions

"Disappointing anticlimax"

After weeks of communications I was told yesterday that they didn't actually have the bike I'd been waiting for and was hoping to be delivered this week. I was given some story about the wrong bike being in the box, even though a few days before I'd been told it was in the workshop being prepped for delivery. They sounded rather relieved when I decided enough was enough and phoned to cancel the order. Even if the story about the wrong bike being in the box was true, it doesn't say a great deal about the manufacturer's QC systems, so maybe I dodged a bullet?!

Technical knowledge was also lacking when questions were asked about componentry upgrades.

An extra star given for comms, as they always replied to emails, unlike a lot of companies...

"MTB Monster "

Great company to work with,only one issue, not MTB Monster fault, they kept me well informed on progress. Definitely will shop with they again.

"Great place "

Picking my new bike up was stress free they were all very helpful the mechanic's give my bicycle a bit of love before picking her up needed to go back two times for some adjustments because it's new sorted them out

"Had a fab experience"

Had a fab experience. Bought an electric bike to be delivered to the Scottish Highlands. Fantastic communication, excellent packaging and delivery, and extra care clearly taken. Gorgeous, quality bike too. Highly recommended.

"Great business to deal with! "

This is the second e-bike we’ve bought from MTB Monster. They are great to deal with, really helpful and have some fantastic deals(hence 2nd bike). We were recommended them by a friend and haven’t been disappointed.

"honest company"

honest company

"Mtb monster are great to deal with"

Mtb monster are great to deal with. Good communication, the orbea rise h30 was excellent price and set up was perfect.
On collection staff very helpful including loading into car. Everything smooth and professional.