Uncle Buck Finance LLP

Financial Operations and Advisory
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419 reviews
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Customer Reviews about

Uncle Buck Finance LLP

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Aaron Cullum

5.00/5.00

"Couldn't fault them at all"

Couldn't fault them at all. Second time I've used them and unfortunately had to pay late once but they were very understanding. Will be using again if the situation calls for it.

06/12/2019

Melissa Morgan

5.00/5.00

"Great place to get a short term loan"

Great place to get a short term loan. Application was easy to fill in. Was nervous when I needed to ring them to confirm details but the guy on the phone was so nice and guided me through the process. Definitely would use this company again.

05/12/2019

Colin

1.00/5.00

"Rude and Obnoxious"

I stupidly took a couple of loans out from this company in the past. I couldn't afford to repay one of my loans and was hounded by Debt Collectors for months however I eventually managed to pay it back.

I realised that I may have had a case in relation to an Irresponsible lending complaint and sent this off to Uncle Buck, their response was along the lines of "you should have known you couldn't pay back", they accused me of fabricating my application and tried to refer me to a Gambling Addiction site!

Anyway, my complaint has been passed to the Financial Ombudsman service to deal with so it will be interesting to see what their findings are.

04/12/2019

Roger Beurskens

1.00/5.00

"I have an ongoing complaint with Uncle…"

I have an ongoing complaint with Uncle Buck yet some bully external company keeps calling me and demanding money. I've had to pay money to them over the last 2 months even though I can't afford to. FOS has said whilst there is an ongoing complaint I shouldn't be required to pay anything and there should be a hold on the account until a resolution is offered. Uncle Buck please contact this company and arrange for them to stop chasing for money until you have made a decision on the complaint. They should also refund the money taken since the complaint was raised until a resolution is reached. You didn't uphold my wife's complaint yet when she took this to FOS they upheld and you were required to pay her some money back. Please review my complaint ASAP or I will have no option to also go to FOS.

03/12/2019

Debe

5.00/5.00

"Helped me out when I needed it"

Helped me out when I needed it. So helpful and when I missed a payment due to personal reasons they arranged to spread my missed payment over the rest of my payments. Thank you uncle buck will definitely use and recommend again.

29/11/2019

Andrew

1.00/5.00

"Just admit you were wrong. You're not losing anything."

You have now received a response from the FOS and the second adjudicator agrees with the first adjudicator that you need to repay the interest plus 8%. This has been going on too long. Your reviews are getting worse each day. Something is wrong and you cannot describe yourself as a reputable lender. Get your claims in quickly. This company is in denial.

24/11/2019

Emma

3.00/5.00

"Poor service"

Poor service, did not upheld.complaint gave 2 loans within weeks of each other and felt they did proper checks. I.totally disagree and I will be escalating my complaint further to the FOS. I still owe £450 its a bit silly really by what i feel UB not taking responsibility will cost them £550 when escalate my case.

22/11/2019

Mark

1.00/5.00

"Loan shark scam"

Loan shark scam, don't use, avoid.High interest of nearly 300%
No check, work or credit history is done. Changed my phone and didn't realise loan has not been paid. No letter received, only found out emails from collection agencies on spam folder!

18/11/2019

Jessica Rose

1.00/5.00

"Sold my debt twice AVOID! Crooks."

Sold my debt twice, and reported the incorrect amount to the second company that is ILLEGAL! Interest rates are ridiculous avoid at all costs, I only got a loan here as I was desperate.

They are corrupt and now i’m In debt they are trying to take more money from me!?

16/11/2019

Karrine Kousse

4.00/5.00

"Thumbs Up"

Great customer service. They gave me another chance to prove myself.
Thank you

13/11/2019
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