"Thomas Priest helped me with clear and…"

Thomas Priest helped me with clear and concise advice. I feel lokked after.

"Thomas was very polite and professional…"

Thomas was very polite and professional in our dealings. Quick delivery time arranged.

"My 5th car from Pivotal and the service…"

My 5th car from Pivotal and the service from the team is 5 star. So flexible and a great service. Alicia and the team are brilliant - thanks guys.

"First class vehicle"

First class vehicle, first class communication, personnel always courtious and helpful when needed on the phone,
no issues whatsoever , would happily repeat the exercise if and when required,

Thank you Pivatol

"Been with Pivotal for a few years now…"

Been with Pivotal for a few years now and never left a review but felt the need to after today. It’s always been an easy company to deal with but today was exceptional. I’ve been after a particular car for my exchange and today it was dealt with in literally 10 mins and it’s coming next week. I dealt with Thomas Priest who was really helpful and like I say - Service and getting everything done was rapid.

"Alicia was a great help in finding me…"

Alicia was a great help in finding me the perfect car

"I have been a customer since 2020"

I have been a customer since 2020, & throughout the customer service has been excellent. The cars are delivered to your door with a full valet, service is second to none. From time to time they also show their appreciation to my loyalty which is always appreciated and the thoughtful gift from Fortnum & Mason today was a fabulous surprise, to know that your custom is valued, as this company has grown they haven’t forgotten their customers who were with them from the early days. Keep up the great service ⭐️⭐️⭐️⭐️⭐️

"A Game-Changer in Luxury Car Ownership"

A Game-Changer in Luxury Car Ownership

I have been with Pivotal for 2 years now and simply love it, the customer service is second to none!!

In the ever-evolving landscape of car ownership, Jaguar Land Rover's Pivotal car subscription service stands out as a beacon of innovation and convenience. Offering a flexible, all-inclusive alternative to traditional car leasing or buying, Pivotal redefines what it means to drive a luxury vehicle in the 21st century.

One of the most compelling features of the Pivotal subscription is its remarkable flexibility. Subscribers can choose from a range of high-end models, including the latest Jaguars and Land Rovers, and swap vehicles with ease to suit their changing needs and lifestyle.

Pivotal’s all-inclusive pricing model is another standout aspect. The monthly fee covers everything: insurance, taxes, maintenance, servicing, and roadside assistance. This comprehensive approach means no hidden costs or unexpected expenses, providing complete peace of mind. It's a stark contrast to the traditional car ownership model, where additional costs can quickly add up and become overwhelming.

The entire subscription process is designed with the user in mind. From the seamless online sign-up to the door-to-door delivery and collection service, Pivotal ensures a hassle-free experience.

Pivotal by Jaguar Land Rover is more than just a car subscription service; it's a revolutionary approach to luxury car ownership.

A special thank you to Alicia Baugh, Member Renewals Specialist for outstanding customer service.

"Ashley Johnson was amazing great service "

Ashley Johnson was amazing in getting my request over the line, her customer contact, call handing and email communication was superb - a true credit and asset to the Pivotal team.

"patient staff and a great offer..."

Been a pivotal customer for almost a year, initially had a defender 110 with great spec and swapped it for range rover autobiography - staff very patient with me after i was choosy on the spec of the car. swap over day was super simple, driver was on time and really informative. Over 13,000 miles I looked after the defender as it was my own, prior to hand back had it valeted and had a couple of tree scratches polished out as i'd read pivotal could be a bit pricy on damage. this was not the case swap over cost me nothing and i'm driving a 130k car for 2.2k a month without fear of theft or depreciation - the only way to have a Range Rover - I cannot fault Pivotal