"A great team all very passionate has…"

A great team all very passionate has worked out very well as I’ve used them quite a few times. A real shout to Melissa who -handedly has demonstrated financial rigger patients and dealt with every single query thrown at her.

"Customer service is excellent"

Customer service is excellent, always on hand to resolve any issues or queries.

"Delight dealing with Melissa Morgan…"

Delight dealing with Melissa Morgan efficiency and speed with my issues and followed up straight away to confirm all sorted dealing with a lovely person on the end of the phone how lovely!

Thanks Melissa

"Great service and people to deal with"

Great service and people to deal with. Alicia I dealt with earlier today and she was excellent

"Thomas is extremely helpful"

Thomas is extremely helpful, very thorough and efficient and made the process of changing vehicles really seamless.

"Great service"

Great service, would highly recommend Pivotal. Everyone who I have dealt with has been extremely helpful. A special shout out to Ashley as well for sorting everything super fast!

"Great support"

Great support - always available to help. Very professional service.

"A complete waste of time"

A complete waste of time. After waiting for 4 months, they offered us a car we didn't ask for and said if we didn't take it, we would have to wait another 14-18 weeks to be put back on the list.

Additionally, my friend used their service and was charged thousands for chips and dents that should be considered normal wear and tear. He also had issues with the car they supplied, which had over 13,000 miles on it when he received it.

Regarding below reply!! They even mix up us with some one else,

"Very unprofessional"

Very unprofessional. After 4-5 months of waiting, they offered us a basic model car that is two years old from three generations ago. They told us to take it or leave it, otherwise the next car might not be available until next year. Very disappointing.

"Ashley and Pivotal, a good team :-)"

Ashley is great to work with and a real asset to the Pivotal team, very friendly, professional and helpful.

It's a pleasure working with her and looking forward to my 4th vehicle with Pivotal next week and its a special one, thanks Ashley :-)