"Pivotal sells time!"

Pivotal doesn’t give me a car they provide me with a no hassle service that gives me back time. No issues dealing with garages, Mot’s, trawling websites for car comparisons, trying to find insurance….pivotal arrived with my 4th vehicle last week and as usual my interaction was maximum 10 minutes - great job Pivotal keep doing what you do.

"I had an excellent experience with…"

I had an excellent experience with Ashley at Pivotal. She is exceptional at her job, taking the time to genuinely get to know her customers and keeping them informed throughout every step of the process. Her attention to detail and commitment to communication is truly admirable.

The entire Pivotal team deserves recognition as well. Each team member is incredibly personable and ensures you’re kept in the loop at every stage of the client journey. It’s clear that the business is structured remarkably well, with every individual excelling in their respective roles and creating a seamless, well-coordinated experience.

A huge thank you to Ashley and the whole team for your dedication and professionalism—you’ve made the process smooth and stress-free from start to finish!

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"Team Pivotal"

Just received my new car yesterday and so happy with my choice and have to say the whole process from start to delivery was absolutely flawless and all the team were so helpful and professional never has getting a car been so easy as the team do all the work and of course getting it delivered to your door what a luxury.Only one regret I never done this years ago so a huge thank you to all involved David Cullen.

"Seamless so far"

Haven't received the car yet but Nisha and the onboarding team have been great to deal with so far. Various cars and dates discussed, all seems a very seamless process and no hard selling.

"5-Star Review for Pivotal by Jaguar…"

5-Star Review for Pivotal by Jaguar Land Rover

I recently joined the Pivotal subscription service and have been driving a Land Rover. The entire process to subscribe was simple, straightforward, and—most importantly—completely hassle-free.

While the monthly cost is slightly higher compared to traditional leasing or financing, when you factor in depreciation and running costs, the value becomes clear. The convenience alone makes it worthwhile—no long-term commitments, no unexpected expenses, just a seamless driving experience.

The Pivotal team is knowledgeable, professional, and incredibly helpful. The customer experience has been far superior to dealing with traditional dealerships, making the entire process smooth and enjoyable. I’m genuinely surprised more manufacturers haven’t adopted a similar model.

I would highly recommend Pivotal to anyone looking for a premium, flexible alternative to car ownership.

"I am now in my 5th year of Drive…"

I am now in my 5th year of Drive Pivotal membership. At all times, right from the first contact, they have been polite, friendly, cheerful and above all, efficient. I know they all need to be as described, but it is refreshing to experience it year after year.
Well done to you all - you have my vote!

"A great experience from start to finish…"

A great experience from start to finish - very professional, helpful and pleasant. Nisha (member Services) was particularly helpful and responsive. The car has arrived, and I am absolutely delighted. I look forward to using Pivotal for the years ahead.

"Excellent Customer Service"

What a pleasure to deal with a company who has not forgotten the importance of customer service.
Nisha has been nothing less than fantastic during the onboarding process to join JLR Pivitol.

"Second time I have had a vehicle from…"

Second time I have had a vehicle from Pivotel and found the whole experience completely flawless. Will definitely be using again in the future.

"Great service"

Great service, team are knowledgeable and friendly, and the customer service is tremendous.