"Very easy to navigate website and very…"

Very easy to navigate website and very competitive rates.

"Jennifer was excellent"

Jennifer was excellent

"An excellent pet insurer"

Fast acting,cutting unnecessary demands. Having being insured with a big insurer before, I can tell I will never look back
Great service at a good price

"Cant fault them. Very happy."

In the position of having to actually use our pet insurance and everything ran smoothly. Quick to answer the phone and send the paperwork over.

Our vets worked directly with the insurance and I received updates to say when the bills would be paid. Took the stress out of vet bills and allowed us to look after our pet.

"A very good policy"

A very good policy, covers all our needs at an afforable price. Really like the 24 hour help line. One little niggle the long long wait in order to talk to someone.

"I had to have my dogs date of birth…"

I had to have my dogs date of birth altered as it was wrong on the policy insure my paws customer service was very quick to sort this out for me thankyou.

"The price has risen,so im going to look…"

The price has risen,so im going to look around for cheaper pet insurance

"Be careful on renewing lifetime policies to save money"

I didn't realise when shopping around each year you can usually find your renewal with the same company for cheaper on comparisons than you get with your renewal, but this resets your lifetime contract with them as technically its a new policy. Our dog developed epilepsy and we suspected a seizure the previous year but wasn't 100% I was going by experience of my previous dog, shopped around upon renewal and saved around £40 compared to the renewal letter. As I saved the £40 I ended my lifetime policy and started a new one with the same company, essentially starting a policy with a possible pre diagnosed condition so when she had a definite seizure it was on record at the vets for the previous one. When going to claim their was a bit of dispute as my policy with them had only been active for a few months due to this, but had actually been a customer to them for years. They honoured it with a bit of explination and have paid out no questions for lifetime medication and other seizure visits and the lady on the phone when claiming genuinely cared asked how my dog was and also how I was feeling/getting on with my dog and gave me faith in the company, which I've never felt from insurance companies in the past. I will 100% use these in the future for any animals I may need insurance for, and should a supervisor/manager read this thank the initial member of staff that dealt with my claim they are an asset to your company.

"Easy and friendly"

Easy and friendly

"Cheapest cover on line for my…"

Cheapest cover on line for my requirements.