"Excellent well stocked store"

Excellent well stocked store. First class service. Friendly, helpful and knowledgeable support without being pushy. Would definitely recommend a visit.

"Wonderful Service"

We ordered and received our Ercol dining chairs promptly. Unfortunately one of the carver chairs was damaged on arrival, the delivery team returned it to Harrogate, without question! Several of the showroom staff contacted us to reassure us of the plan for its replacement. When we were discussing this, we requested that the carver be changed to an ordinary dining chair which Smith's were happy to arrange for us. The service we have received throughout has been First Class

"missing parts "

Our bed base arrived after waiting 7 weeks not the 3-5 as advertised at the time of ordering, it has arrived with 4 castors and 4 glides, how this error occurred is rather strange. The castors are slightly higher than the glides so the base isnt quite level. The delivery men phoned through to Smiths on the morning of the 20th Jan to report the problem and said the glides would be posted to us, but im still waiting for the missing glides which should have been sent out immediately. I have had to chase Smiths for the missing glides and have been told they should be with me "soon". What is soon supposed to mean! For such a reputable company to take such a laid back attitude is unacceptable and disappointing to say the least. I am beginning to regret accepting the bed base

"It's a longish story..."

It's a longish story.... We recently bought an Himolla chair in Spain and were really impressed with it. When we returned to the UK we sought suppliers of Himolla. Our nearest supplier only had a very limited display and could only supply what they had on show. However I was fortunate enough to come across Smiths in Harrogate and in particular to John. He was a tremendous help and he even got Himolla to say they could, as a special, sort the same chair we had in Spain. As it turns out the displays and showroom in Harrogate was amazing and John helped with all the various models, leathers, colours, and options. We bought 2 chairs from the models on display in the showroom. John and all the staff we met were superb (excellent in fact). We cannot praise them highly enough. Colin and Gillian

"Five star service from Frank and the…"

Five star service from Frank and the team, our new Tempur bed delivered early, excellent delivery and bed set up for us. Five star product from Smiths, just as we had expected.

"Excellent "

It is the first time I have ordered from this company and they were friendly, extremely helpful and very knowledgeable regarding the product I wished to purchase
After a lot of research Smiths came in at a very competitive price beating all major high street stores
I will most definitely purchase from this company again and am looking forward to visiting the shop in person

"Friendly and informative salesman…"

Friendly and informative salesman (Graeme)
Nice showroom except for the daft internal steps - shouldn’t these at least be ramps for wheelchair access if they can’t be removed altogether?

"Helpful staff"

Helpful staff

"Very helpful"

Very helpful, knowledgeable salesman

"Excellent"

Excellent, friendly service from Frank!
Very knowledgeable and helpful on product I wanted to purchase.
Would thoroughly recommend shopping at Smiths of Harrogate.
Thank you :-)