"We had a great experience at The Rink…"

We had a great experience at The Rink today - Perfect service, no problems at all from start to finish.

That’s what I like about Smiths the Rink - good quality products, reliability, great service & no extra costs.

"Excellent help from sales manager"

Query made by telephone. Excellent help from sales manager. He answered my queries and it was then easy to place order and pay deposit. Very happy as always with the service.

"Great Customer Service"

From first initiation by telephone with Smiths we felt we were dealing with a company who were knowledgeable about the furniture we were interested in. On visiting showroom the salesperson Christopher, spent a lot of time (and patience) informing us of details of furniture we were interested in which we found most helpful.

"Purchase of sofa and bedroom furniture "

Great range of furniture. Chris was extremely helpful guiding us through the various pros and cons. Very welcoming, no pressure and excellent product knowledge. Very happy with our purchases and we will return. Highly recommended family firm.

"Very helpful information from Steve is…"

Very helpful information from Steve is a really shop.Beautyful furniture

"We were looking for a new matress"

We were looking for a new matress. Smith's of Harrogate had an amazing choice that could have been overwhelming. However, the colleague who served us was very helpful and had good product knowledge. He was able to guide us through all of the options, that enabled us to make an informed choice. At no time did we feel pressurised and when we made our purchase, we felt that we had an excellent mattress at a fair price.

"Search for extra firm mattress"

We needed a mattress, I called the shop and spoke to Frank who gave me all the information I asked for and based on that went into the shop and bought a Harrison Spinks very firm mattress

"Purchase of an Ercol table"

I wanted to purchase a specific Ercol table.
From my first telephone enquiry to delivery of the table everyone at Smiths was knowledgeable, polite, professional and friendly.
I live quite a distance from Harrogate so could not visit the shop personally and had some apprehension about buying an expensive product over the 'phone. I need not have worried.

"Excellent customer service from Graeme"

Excellent customer service from Graeme. Very helpful and knowledgeable. Would definitely recommend and use the compnay again.

"The staff ,especially Graeme and Jamie"

The staff ,especially Graeme and Jamie, were very welcoming , knowledgeable and very helpful. The store has an amazing selection, especially the riser,recliner chairs we wanted.