"I had the same problem"

I had the same problem. At one point, they sent me the wrong belts and said that they had fulfilled my orders. When I tried to return the belts for the correct models, the return option on their website was not working. DO NOT DO BUSINESS WITH THIS COMPANY.

"Buyer beware this company has an F…"

Buyer beware this company has an F rating with the BBB. I ordered a belt, they wasted no time collecting the payment but have yet to deliver the product and it’s impossible to reach anyone at this company. Should be criminal to prey on the patients that need this product.

"The belts are good if you can get one"

The belts are good if you can get one! I have one and ordered another. It's been over a month and has not arrived. There is no way to reach them. Like others have said, they don't return emails and don't answer their phone

"Terrible Customer Service and Leadership"

Ordred a belt in August and received a confirmation. Over 2 months later no belt and no response to my emails other than an automated response stating they are extremely busy and not to write again. When you call the 800 number you cannot get a live person, just voicemail that tells you to write to them. Meanwhile, their Linkedin site shows their CEO partying with models. A little attention to customers would be better.

"FYI this company is a scam"

FYI this company is a scam. They will take your money, not deliver and not contact you. Try and call them or send them a message on the website BEFORE you buy to verify that this is true. They apparently USED to be good, but have sucked more recently. Look them up on Reddit as well to see the horror stories recently. Even my ostomy nurses told me to stay away since even THEY can't get in touch with anyone at steathbelt.

"I have ordered a belt on the 1st of…"

I have ordered a belt on the 1st of August and I still haven't received any updates. They haven't replied to either one of my emails. Avoid this company at all costs.

"I wish I had a way of giving NO STARS"

I wish I had a way of giving NO STARS. Stealth Belts Customer Service is NON-EXISTANT!! Their website shows an 800# as well as Sales Email Address. An Audio Attendant answers the 800# and all options direct you to the Sales Email Address. I email them two separate emails on 09/11/24 because I have two separate order #s for two separate items. I have yet to get a reply to either email.

"ZERO CUSTOMER SERVICE!!"

ZERO CUSTOMER SERVICE!!! Ordered sept 7. It’s now now sept 23rd. My order still says pending yet the credit card charge has been processed. No one answers phone calls or emails. I paid 55 dollars for expedited shipping on top of the high priced belt.
Steer clear of this company.

"Caveat emptor "

I ordered and paid $250 for two belts. I received an acknowledgement of order being filled and then a USPS notification that order was “pending” . No updates. No responses to emails per their instructions. Absolutely nothing. No belts and out $. I can’t tell if this is a fraud or scam and their total lack of communication makes me suspicious. It’s been months now and I’ll give them one more email ( on top of the others sent over the past few months) and then BBB and Tennessee AG’s office. The products look great and it’s so disappointing to be let down.
Follow-up Sep 30. No reply to inquiry on Sep 23. I contacted my credit card company, Tennessee BBB and consumer protection division of Tennessee Attorney General’s office. Please note replies to previous reviews stopped after 2015… and to rub salt in my wounds I got a solicitation email from them wanting me to buy more products.

"Good Product, but don't buy from the company"

I ordered a Stealth Belt Vertical and received a horizontal belt.

The "company" is just a ghost company. There is no-one to answer questions or initiate returns.

If there is anything wrong with your order, the only way to resolve it is to call your credit card company and start a charge-back.

Avoid like the plague.