Drivers Dream Days

Event Management and Logistics
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119 reviews
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Customer Reviews about

Drivers Dream Days

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Katie

2.00/5.00

"Disappointing"

Disappointing.
My 8 year old son was really looking forward to his 2 hot laps @ Bicester heritage site. 1 lap in a mclaren and 1 in a Lamborghini.

The cars were so old and battered and weren’t even clean. Dents, bits missing out the alloys, a Ferrari was leaking oil, a Lamborghini had its engine being worked on.

My son said ‘they didn’t even go fast mum’ when he got out the car

We were left waiting for ages between the first lap and the second lap without being given an indication of how long we would be waiting.

If you book, expect dated, damaged dirty cars, long waits and lots of ques.
Oh and do not bother with the photos packages - load of rubbish!

30/09/2023

Edward Teach

1.00/5.00

"The absolute worst money grabbing…"

The absolute worst money grabbing company i've ever had the displeasure of dealing with. Their one single goal and policy regarding refunds or cancellations regardless of the situation is to avoid providing a refund under any circumstances.

We booked an experience day a good few months in advance. Due to some very upsetting and unforseen circumstances we had to cancel. It was approx £300 from Virgin. You redeem the voucher with Everymanracing and have to spend another £50 on insurance. Then they try and sell you additional things. Virgin were happy to refund the voucher on the condition that Everymanracing cooperated with a refund on their side.

I apologised sincerely for the booking and requesting a cancellation but due to some very upsetting and personal circumstances I would no longer be able to participate in a driving experience.

The company first advised they wouldn't give a refund. They advised they COULD give a refund but they were choosing not too at this time. I pleaded with the company as it was a considerable sum of money and explained the personal situation and we had booked with a lot of time in advance. They then advised they would send the request for the refund to their management to let them decide. I didn't hear anything back for a while or from chasing the matter.

When i finally got through to them again they tried to cross examine me because I didn't explain my situation the exact same way I explained it the first time i called. They didn't want to give me a refund because they had listened to the call recording from when i first tried to cancel and the words I was using now didn't match the exact things i said the first time. What the actual f***. This the primary reason I think they are horrible. They could easily provide a refund but they are choosing not to and on the most ridiculous grounds.

After arguing and apologising for not giving the exact same sworn statement on multiple occasions they then decided they couldn't give a refund because I hadn't purchased cancellation insurance. Another add on to pay. Not that that guarantees you a refund because they don't do refunds.

Was told no to a refund because they didn't want to give me a refund.
Was told management could give a refund but didn't want to.
Was told I couldn't get a refund due to my "story not adding up."
Was told i couldn't get a refund because i didn't buy refund insurance.

Pretty sure at this point it is any excuse.

20/09/2023

Shane Hadley

5.00/5.00

"GTR with Kev"

Went around the track driving the GTR with Kev Wright, absolutely amazing experience, really well instructed by Kev, clear and concise instructions helped make this experience as smooth as butter would recommend to anyone.

02/09/2023

Geoffrey Corcoran

1.00/5.00

"Do not"

Do not. I repeat do not take a rally experience with this company. It’s not a rally experience. It’s just a slow ride around a small dirt track pitted with pot holes at 30 miles an hour in third gear, in a clapped out car, with the person sat at the side of you constantly telling you to brake.

26/08/2023

Gemma Shackleton

1.00/5.00

"I would give a 0 if it allowed me"

I would give a 0 if it allowed me. My son was meant to do the Lamborghini driving experience, day come and head to toe in chicken pox. No changes allowed so I will lose the booking. Not fair at all. Bad customer services. still waiting or a call back from a manager

25/08/2023

A Boucher

1.00/5.00

"Greedy company... too many bookings"

Son booked in for 3 cars and a fast lap at Prestwold. Not enough staff, tired cars (don't bother with the added insurance) and run down place - though at least there was catering on site. Instructors were nice as were the staff in general, BUT... there was no urgency to anyone, they had to cancel everyone driving past 4pm due to overrunning so much, signage and info about what to do/what was going on was non existent, not enough seating means we stood for hours and because they had overbooked (and KEPT booking people despite knowing they were short staffed) started nearly 3 hours late and waited so long between drives. A ruined experience and they simply couldn't care less. They have your money, so tough luck. Bought voucher through Buy a Gift... utter joke.
If you book with them do it in summer for the chance of decent weather, take a picnic/a book and brace for the long haul...

20/08/2023

Rina Barker

1.00/5.00

"Don’t waste your money or your time"

Don’t waste your money or your time. Horrific organisation, huge delays despite arriving in plenty of time, no seating (having stood for so many hours because of their delays you’d think they’d bring refreshments and offer somewhere to sit). Hundreds of people getting angrier and angrier, dozens turned away, told to rebook, or refunded. We had no choice as was a gift experience, having paid for the upgrades, abysmal photo package (did better with my mobile) and insurance. Do not book your experience at Prestwold. I expect this comment will be deleted. Shameful, embarrassing, avoidable and utterly, utterly disappointing. My son spent 10 months looking forward to today. Gutted for him. Edit: A quick google has also demonstrated they knew in advance they would be short staffed and tried to recruit randoms with no vetting or requirements other than a driving licence. I am shocked and angry.

19/08/2023

Consumer

1.00/5.00

"HORRIBLE"

We arrives at the place booked in did all of that and 30 minutes before we got to drive we were told it was cancelled because they had to little instructors because one of them crashed and 3 if them were sick AND THEY KNEW THEY COULDNT DO THE EXPERIENCE THAT DAY THEY CHOSE TO NOT TELL ANYONE WE TOLD THE CHECKING IN STAFF IT CANCELLED AND THEY KEPT CHECKING PEOPLE IN AND ALSO HOW DOES A DRIVING INSTRUCTOR CRASH THERE CAR WHEN THEY ARE DRIVING SUPERCARS WITH CHILDREN INSIDE

19/08/2023

Lorraine McGuinness

2.00/5.00

"Poor organisation and customer service"

The reason for the 2 stars is because at the end of the day my 11 year old grandson came away with the memory that he had just driven a Lamborghini and a Ferrari! But apart from that the day was a shambles. Having already spent an extra £60 on insurance and photos when you get to registration you are badgered for more money for unnecessary extras. There is loads of hanging around but that’s ok as lots to watch. You have to listen carefully for your name to be called otherwise you could miss it. At the end of the day you queue for ages to see the photos which quite honestly are not worth the money, I took better with my mobile phone. In my opinion they employ very young inexperienced staff who have no customer relation skills, when you complain they answer ‘no problem’. It’s a shame because with a little bit of customer service this would be a better experience. Also, don’t book in winter, if the weather is bad it must be a nightmare, as nowhere to shelter etc etc. would not book again

18/08/2023

Gillian Clarke

3.00/5.00

"A bus driving experience was purchased…"

A bus driving experience was purchased for mother's day when I got on the old bus the seat didn't move forward the mirrors didn't move couldn't see the cones had to sit on the edge of the seat to drive it then kept sliding backwards couldn't reach the pedals properly to drive it my family was the passengers but I enjoyed my day

15/08/2023
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