"DO NOT PAY EZCLEAR"

DO NOT PAY EZCLEAR. this is a scamming company that claims they are holding your package until you pay them “import fees” DO NOT PAY THEM A SINGLE PENNY. Contact canada post or your local post office for tracking information about your package.

"Je travail chez Postes Canada et…"

Je travail chez Postes Canada et effectivement les frais de douanes, s'il y en a, non rien avoir avec Ezclear.
Faites attention anarque !!!

"You do not have to pay this company"

You do not have to pay this company. You can self clear your own package and save yourself from paying their exuberant fees. If they have your package, call them and ask them for the self clear paperwork. You go to the CBSA office and pay the fees directly to them. Do not pay EZclear.

"Lying - they don't actually have the package"

I ordered something from the UK and when it arrived in Canada I started getting emails from EzClear that I owed money before they would deliver. I simultaneously started getting emails from Canada Post with my tracking number, which is the same "parcel code" that EzClear is using. I checked with Canada Post and THEY have my package, it's in transit, and they've confirmed I don't owe anything. EzClear is literally lying saying they are holding my package until I pay them - for nothing. Scammy garbage. Check your tracking number with your local post!

"Scam"

Bought some make-up products from Sample Beauty (& Beauty Bay). I received several email from EzClear from the 31st May that asks me for a fee of $16, but the total of my products is only $30. The email has all my personal info SB have confirmed in their email that EzClear is indeed the agent of their courrier, and they asked me to pay the fees.

However, I have called Post Canada 2 times, EzClear has nothing to do with them. They haven't heard of it, there is absolutely no handling/admin/custom fee, none. The item is already with Post Canada and cannot be handled by another individual or company. Post Canada said my package will soon arrive in the following days.

THEY ARE SCAMMERS. DO NOT believe SB or EzClear.

"Dick Turpin would have been proud of this company"

This company is operating outside of business guidelines for Canada. Customers are being given false information regarding delivery status of parcels. Parcels that are supposedly being delivered by Canada Post. The company demands various fees with and I note, written fear closing methods to make you pay up quickly. My purchase a package shipped to Canada, Cost me, $100 CN this included shipping and handling fees. EzClear, found it necessary to charge me a further 47% of the cost of the item in various fees and taxes, before the item will be delivered. What nonsense is this? I contacted Canada Post fraud department whom I may add stated "There is nothing owing on this package" and the package is in transit to the delivery depot at your location. My advice to EZClear, Start thinking investigation on the horizon. My advice to the public. Don't pay these illegal fees and if necessary have them send the parcel back and inform your credit card company that, the package was never delivered.

"Deceitful Company That Shouldn’t Exist"

“Scam” sounds like they hack your credit card. Deceitful, greasy, are better terms to describe them.
Legitimate company but you will be paying extra for no real reason.
Canadian consumers: contact Canada Post and give them the receipt after. You can self-claim customs fees.
My main concern is the only time I used them: my package has gone missing. I am uncertain who is to blame.

"I can't help but roll my eyes at these…"

I can't help but roll my eyes at these 5 star reviews mentioning the same name....not fishy at all....anyhow, this is yet another "legal" but shady business, a way to charge people a ridiculous amount for something you could do yourself and pay MUCH less. They will avoid telling you this and make it seem like you have to pay them their ridiculous fees or lose your package. It is VERY easy to do this on your own and save yourself a good chunk of money too. Sadly I learned this only after I paid the ridiculous $37.

"THIS IS A SCAM"

THIS IS A SCAM
I got an email notice about unpaid duties for a parcel to be delivered by Canada Post. I called Canada Post to confirm that they said any duties for parcel delivered by them would be collected either at the door on delivery or at a Post Office when the parcel is picked up.
Don't fall for this!!

"I had concerns with them due to…"

I had concerns with them due to misinformation so I contacted the cbsa, after I was assured they are a legit company I had a lot of things cleared up by Maricel and she went beyond to get me my package.