"SCAM - don’t fall victim"

This is a fraudulent company who falsely represents a third party Customs Broker for Canada Post collecting fees and duties. This is a scam as Canada Post does not rely on any third party broker. All fees or duties for a parcel is always collected upon delivery either at your door through the letter carrier or post depot upon collecting your parcel. Do not give out any of your personal information to this scam and block all of their emails. This information was confirmed by contacting Canada Post. Glad I called.

"Excellent customer service with Maricel…"

Excellent customer service with Maricel Mendoza: fast, clear and helpful answers for all my inquiries!

"How to make money using Duties Tax Fees... 101"

This compagny is just making money on the fact that they are complicating the process of receiving your package.

Would be more efficient to just pay the fee at the post office for the same price or even less. Everything else they are saying are pretty little lies... The business is all about intercepting every DDU packages using Citilogistics.ca services

Funny to see all these 5 stars comments about how great this service is... who really have the time to go and post good reviews here when their primary argument is about "saving their precious time" because they have better thing to do... FAKE... FAKE... FAKE...

"Maricel has been very helpful every…"

Maricel has been very helpful every time I have to packages coming in. She is quick to respond and very helpful. Though prices are high, I am very happy to have had Maricel help me every time.

"SCAM"

They hold packages and demand exorbitant charges in the name of custom fees. Whomever deals with this company will see their business go down soon

"I do not trust this company at all"

I do not trust this company at all. Every time I have to pay import duties I go through Canada Post. And the lady I spoke to told me that she has been dealing with the same retailer I purchased from for over five years, on the same token I have been purchasing from the same retailer for about five years and never ever have I paid a single extra penny in duties. What changed?

"It was excellent"

It was excellent

"I had a great experience with customer…"

I had a great experience with customer service from EzClear. My questions were prompted answered in an excellent time management. Maricel was very helpful!

"Amazing customer service!"

I loved the service!! I had a package waiting at their facility as I had to pay import charges and due to my troubling circumstances I could not pay the charges in the 30 day grace period they give you to pay the charges. I tried paying after the time period, which I had not known of, and it said that my parcel was expired and was going to be shipped back to the sender. I was very stressed and anxious about the whole situation so I emailed customer service and they were so kind and considerate and were able to help me pay the charges as they still had my package on hand. Thanks to the customer service I will still be receiving my package!! Great service 5/5 stars :))

"Customer service was very helpful and…"

Customer service was very helpful and informative... I felt as though I was talking to a friend
Naomi Bosse
I can't remember her name but she was excellent