"Thank you so much to Maricel"

Thank you so much to Maricel for helping me get my package details sorted out ! Very professional, friendly, and helpful in helping resolve my issue in a timely manner. Very much appreciated .

"The agency took time to seek me out…"

The agency took time to seek me out when I aborted a call. Furthermore, patience was exercised in explaining the processes to me. In addition alternatives were presented as possible solutions.
A refreshing experience of an interaction with a Customer Care Representative who is empowered.

"I called to get information on my parcel"

I called to get information on my parcel and not only did i get a text back but i also got a call from a wonderful lady! She was very kind and explained the procedure of the shipping and everything. Thank you again for your services, it is much appreciated:)

"I dealt with Maricel only and I had a…"

I dealt with Maricel only and I had a pleasant experience. She was great from the start. She deserves 5/5. Heck 10/10. She explained exactly what I had to do when the merchant declared higher amounts then I had paid for my items. Ended up saving me a lot of money.

I'm rating it 4 out of 5 stars. I found everything great and smooth. I just wish there was a pick up option, instead of them shipping through Canada post. It is extremely slow. If you guys can add that as an option, it's amazing.

"I wish I could give Maricel a 10 star…"

I wish I could give Maricel a 10 star review she was so sweet and kind to me. I hope everyone who calls gets her on the phone

"First experience with paying charges for an item"

I had a very easy, pleasant, professional experience with EZCLear today. Great staff!

"Maricel Mendoza went above and beyond…"

Maricel Mendoza went above and beyond to help me retrieve my package and ensure that my delivery was in good hands!

"I've used EZ Clear services"

I've used EZ Clear services, numerous times. They are clear and professional. Marciel is very easy to work with.

Highly recommended

"Customer service"

The agent was very polite and acted professionally. Good customer service.

"Professional and helpful"

Professional and helpful