"Wonderful sound and heat insulation"

We have just had five sash windows replaced at the front of our 1840s house. The replacement was long overdue. Now with the new windows in place we are thrilled with the result and only sorry we have waited so long!
The impact of the new windows on both sound and heat insulation was noticeable immediately.
The Original Box Sash Windows installation team were superb - courteous, efficient, friendly and they completed the work in under two days. I can recommend them without hesitation.

"Door quality and fittings are generally…"

Door quality and fittings are generally excellent. It’s beautiful and gets many positive comments.

Expectations on timeline were not set when the order was taken. Delivered 6 weeks late (in my view) but Box Sash would dispute that and just referred me to their small print. To be fair, this was also during Covid and there weren’t many suppliers not impacted.

"Not the cheapest but we are pleased we…"

Not the cheapest but we are pleased we chose them. Good quality and expertly and professionally installed.

"Amazing quality and service"

Amazing quality and service. The new windows are incredible, so beautiful and also so good at insulating temperature and sound. Really so happy with them, thanks!

"High quality in every respect"

More than 25 years ago we used this company to replace most of our windows and they did a fantastic job. We recently had them replace the ones not done originally and the service, quality of work, attention to detail and final outcome was of the same high quality we had previously experienced. We are very pleased with the new windows and the old ones are still in incredibly good condition. We really do recommend them very highly.

"This is the Third time we have used The…"

This is the Third time we have used The Original Box Sash Window Company and I have nothing but praise. Their workmanship as always is Faultless, they are punctual, tidy workers and experts in their field. I would have not hesitation in recommending them. They were extremely competitive and have provided us again with Fabulous windows and an Outstanding service. Thank you.

"My new sash windows are Absolutely Stunnung"

My new sash windows are Absolutely stunning - and draughts and rattles are now things of the past! The installers were extremely Courteous, Professional and hardworking, clearly taking great pride in their work, and installed our windows extremely efficiently. The house was left tidy and secure at the end of each day. The Customer service throughout was second to none; they ensure your complete satisfaction via their Professionalism. Both the process and the product were explained very clearly and helpfully throughout. I am delighted with my Stunning windows, and would highly recommend The Original Box Sash Window Company.

"What an excellent company"

What an excellent company! From the first visit by the Estimator, right through to the Installation Team, The Original Box Sash Windows Company have been exceptional. The windows and door they made specifically for my house are outstanding and of the highest quality – they look absolutely stunning.

Everyone I have spoken to at the company have been helpful and they have guided me through the process of my windows being hand made at their factory. The guys who installed them were polite, worked very hard and cleaned up after themselves.

I highly recommend this company!

"The Original Boxsash Window Company…Highly Recommended"

The Original Boxsash Window Company have been Professional and a Joy to deal with from my Initial contact with a Lovely Lady called Tania and throughout the whole process. They were the most competitively priced (They manufacture all their products in house which obviously controls their costs). The Surveyor and the Installer were both extremely skilled time-served craftsmen, and their work was Fabulous. They did not leave a speck of dust behind and the windows and doors that they have installed are Stunning and have completely transformed my property.
Competitive, A Fantastic Product & Outstanding Workmanship - Highly Recommended

"I used to be a big fan of this company"

I used to be a big fan of this company. They were a pleasure to deal with. In 2003 they fitted 15 windows and a door in my workshop, and three years later replaced all the sash windows in my flat. Twice a year I filled in the lifetime guarantee form, a reassuring part of the purchase.

Then the bottom sash of one window wouldn't stay open. I emailed the company 26th July.

I got a chilly, defensive reply, "...this is to inform you we are now under new ownership. The new owner is continuing with aftercare service as before, so parts are free of charge, however there will still be a charge for labour and a surveyors visit if needed."

I asked for a quote. None arrived. 10th September I emailed again.

The quote for fixing one sash cord was £456 payable in advance.

I no longer recommend this company.