Hatshopping

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77 reviews
Overall Rating
Customer Reviews about

Hatshopping

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John Kevin Gibb

1.00/5.00

"Still have no response for my email and…"

Still have no response for my email and cannot call either will lay a charge of fraud with the bank.

Really bad bad bad service

23/01/2022

Keith

1.00/5.00

"Terrible company - pay with Paypal only…"

After returning a poor fitting flatcap to Hatshopping at my expense, I then spent a lot of time chasing a refund which never came. Conflicting messages on the return form led me to send the package to Germany instead of UK (scanning or using a return code generates a Germany return address). Eventually they confirmed receipt of the hat but ignored repeated requests for a refund. Thankfully I paid via Paypal and Paypal decided in my favour

05/01/2022

Sandra

5.00/5.00

"Great service and really lovely hat my…"

Great service and really lovely hat my son thinks it is brilliant. Do not know what all these awful reviews are about but I had absolutely no problem, hat arrive within the stated time and was really well packed, would not hesitate to order from this Company again.

25/12/2021

Sarah Tobbell

1.00/5.00

"Not good experience"

Ordered and paid for goods
Cannot get a response from them regarding my orders whereabouts
Think it’s time to contact my bank
Very frustrating

22/12/2021

Rachel Beynon

1.00/5.00

"Bought a Lipodo Corduroy hat"

Bought a Lipodo Corduroy hat. It is very poor quality and I'm not impressed. Can't be bothered to take advantage of the 100 day return as you have to pay return postage which will likely be a large amount as it was shipped from France. Made in china though but this wasn't made clear in description. Will probably give the hat to my child to play with rather than gift it as intended (it's really too shoddy to give anyone as a gift) as its more like a costume hat than a real hat. Would not use this company again. Poor customer service also as no-one replied to my query regarding shipping times

19/12/2021

Karen

5.00/5.00

"A positive experience!"

Thought I'd let people know of my experience. After buying a Kangol cap (on 8/12/21) for an xmas present, I panicked after reading some experiences on here!
Anyway, the cap arrived today (16th) via Royal Mail, in perfect condition (inside a flat box) and within the 5-7 *working* days timescale.

16/12/2021

Miss Susan Sargent

1.00/5.00

"Buyer Beware"

Wish I could award zero stars. This company takes your card details, hence your money then tells you a day later your card has been declined. Now I worry my card has been used by third party. They may well be crooks.

13/12/2021

Loopy

1.00/5.00

"I order my sons hat 10 days ago"

I order my sons hat 10 days ago. Received an email saying it will be with him 2-3 days as it’s been dispatched. We tried to track the order and nothing is showing up. I’ve tried calling the sight several times you can never get through. It’s an absolute joke. Honestly I wouldn’t waste your time guys ordering from this shamble of a company

10/12/2021

Simon

3.00/5.00

"Only 2 sizes, and the 'adjustment' elastic is a very poor design."

Took a while to arrive (knew it wasn't coming from the UK), but a nice hat very well packed in a custom made box.
The only issue I have is that the hat (Boston pork pie) is sized in M (56-57cm) and L (58-59). As I'm a 58, ordered the L. The hat is massive, and on inspecting the label affixed to it, it covers 58-60cm! There is a bit of narrow elastic inside for adjusting the size, but it's far from ideal, as both ends are about 4" apart, so doesn't cover the entire inside of the brim. Looking at the reviews for return policy, may well end up losing it and more money trying to send it back!

21/11/2021

Alex Josling

2.00/5.00

"Very long delivery times"

There seem to be more and more of these popping up on the internet... companies in Europe selling into the UK by trying to seem like a UK based company. Hatshopping.com is a french retailer that publishes a UK phone number and gives the impression of being a UK company. It is not.

I ordered a hat to take on holiday thinking 2 weeks was plenty of time to get it delivered. It was supposed to be delivered in 5-7 working days. I ordered the hat on 11th October, it is now 1st November with no sign of a delivery. I've been on holiday and returned.

I now have to pay for the return when my hat does turn up and try to claim it back from Hatshopping.com.

01/11/2021
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