"Sales and purchase of both caravan and motor home."

Had several dealings with John Charles Caravans over the last few years, both buying and selling. Always found them to be easy to deal with, very pleasant and reliable. Wouldn’t hesitate to recommend them.

"Ashley and Tom did a excellent job"

Ashley and Tom did a excellent job in sourcing a caravan for us
Not only did they put up with my constant enquiries because I was buying the van without seeing it, they ensured it was serviced and cleaned before a local caravan Inspector Alex Bryars came to Check it out.
A Forest of Dean caravan transporter delivered it to me near Bristol for us to take it to Torquay All these people did a marvellous job at a good price and if you buying a caravan without seeing it then you can be assured of top quality product from John Charles with excellent service from these people 10/10
Dan Jackson
From Dan

"Great friendly staff"

Would highly recommend John Charles if ur thinking of buying a caravan Tom who I delt with was fantastic could not do anough for us .
Also made four of us a brew great guy when we picked the van up we were shown how to use it and set it all up was well impressed with the service and very friendly staff

"We are new to caravaning and this was …"

We are new to caravaning and this was our first caravan purchase. Tom at John Charles who handled our purchase was fantastic. Helpful and nothing too much trouble, the caravan came with a 3 month warranty. We have had a couple of minor issues. However, John Charles sorted the issue no fuss no issues just great service. I would have no hesitation in recommending John Charles and will certainly be in touch for our next caravan purchase.

"All staff were extremely helpful"

All staff were extremely helpful, and have continued to be helpful since I took my caravan home. I have called several times for advice and they have been very willing to help me find a solution or explain things to me.

"I have never been so pleased and …"

I have never been so pleased and satisfied with a purchase to this degree before. This is the first caravan I have ever purchased. I was a little nervous and skeptical at first (as any first time buyer should be). But Ashley and his team really did go out of their way to make me feel comfortable and prove to me that coming here was the right decision. I would highly recommend this caravan company to anyone who is thinking of purchasing a caravan. I will be recommending this company to friends and family. I am absolutely over the moon! 10/10! Thank you very much. Will be in touch if anything goes wrong.

"We love the caravan we bought BUT …"

Updated Review
Adore our caravan, after care service from Ashley was shambolic.
However, Philip was fantastic, sorted things out in double quick time once aware of the 3 month wait.
Shaun the engineer, well, I cannot praise him highly enough.. What an absolute credit to the company, friendly, professional, prompt and helpful. Nothing was too much trouble. How caravan after sales should be.
If you can avoid Ashley then I cannot recommend this company highly enough.

"Happy"

Very pleased with my purchase and the service I received

"Great service from staff that are on …"

Great service from staff that are on hand to give you advice if necessary friendly and honest cannot do enough for you.

"Used tourer"

Hassle free. Ashley was very helpful throughout the whole sale process.