"Motorhome Sale"

James handled the sale of our Motorcaravan on our behalf. James was highly professional, extremely knowledgeable and a true ambassador for the company. He explained the process from marketing of our vehicle, through to preparation, sale and finally transfer of funds. The fees were agreed and explained beforehand. James was friendly and helpful throughout the few weeks it took from leaving the vehicle with them to completion of the sale.

"Highly Recommended Motorhome Dealer"

Very knowledgeable staff with no sales pressure in any of our dealings. Hobby Motorhome we purchased was in fantastic condition and we have racked up 2 trips in our first week of ownership. Handover was very comprehensive and not rushed. Definitely recommended.

"Happy Campers."

Happy Campers.
Absolutely excellent service from start to finish. James was so helpful and knowledgeable. He guided us through the vehicle we were interested in and was able to give us the full history and supporting documents. When we came to collect our campervan everything was ready, and the vehicle was immaculately presented.

I would certainly buy again from James and I would have no hesitation recommending John Charles Caravans to a friend.

"Trustworthy and Speedy Service"

Great knowledge, expertise and flexibility in our purchase. Sorted snags with our campervan willingly and helped us with a quick and friendly advice. Would recommend to anyone looking into going for their first campervan.

"James is a credit to the Company"

I met with James the Manager to discuss the sale of my Motorhome and I was immediately impressed with his knowledgable, friendly and helpful approach and the fact at no time did I feel pressured in any way. I asked what he thought it was worth and he gave me an answer that was better than my expectation. He explained the Sale or Return process and I filled out the required forms. Within a few hours the Motorhome was on all the well known web sites. James called me next day to let me know there had been three enquiries and that one person had spent a few hours inspecting it and had left a deposit. A few days later James confirmed the sale and when the balance of payment was to be expected. I provided my banking details and the bank transfer was done. It was a very pleasurable experience to have dealt with such a very good professional and friendly company. James is a credit to the company.

"Came and looked at a VW Campervan at…"

Bought an awning for our old caravan from Burlinghams a few years ago and recently noticed they had VW campervans at John Charles. After looking at the one they had in stock and chatting about our needs, we decided that the van we were looking at was not quite right for us. James suggested that we possibly looked at a bespoke ordered van. 2 visits later we had ordered our very own Revolution VW!

Thanks for the help and patience!

"V helpfully salesman"

V helpfully salesman. JAMES A+++

"We were disappointed when we collected our van"

We were disappointed when we collected our new van, the previous owners food was still on the hob. The gas hob hadn’t been checked as one of the burners wouldn’t light when the sales man was showing us how it should work. The outside of the van was filthy, the cab still has rubbish in it from previous owners.

The air conditioning doesn’t work, quite disappointed.

"I part exchanged my campervan for a…"

I part exchanged my campervan for a newer model. Very happy with the service and handover.

"Excellent Customer service."

Excellent Customer service.