"Great salesman to deal with."

We purchased an Autotrail Savannah from James Charles. James was extremely helpful. Nothing was too much trouble. Their patience was appreciated.
Would recommend to anyone wanting to purchase a motorhome.

"James was very helpful and informative…"

James was very helpful and informative and answered all my questions.

"Satisfied customer"

James allowed us freedom to explore various campervan options. He was not in the least bit pushy. He provided educated information. He gave us a thorough handover, reassuring us that we could call back if any problems. Would recommend.

"Really worth a visit to see if they have what you want"

Friendly, knowledgeable, no pressure sales. Went looking at something else that we had viewed online, didn’t think it was for us and explained what we did like and didn’t. He suggested something that met our needs perfectly! Really happy with the sale and warranty. Spent a lot of time explaining to us how our van worked and was not rushed at all. Would recommend, feel confident that any questions we might have will be dealt with professionally

"Knowledgeable"

Knowledgeable, non pushy, helpful and easy. We can't fault the service that James gave us in purchasing our motorhome.

"Excellent service from Tom and James"

Excellent service from Tom and James. Couldn't possibly be more helpful than they have been. Time is not an issue, both of them have spent many hours guiding me through the process of Motor Home ownership. Would highly recommend.

"T4 Autosleeper. Very happy"

I have recently purchased a T4 Autosleeper camper van from John Charles Caravans.

I found James approachable, knowledgeable, and his prices were very fair. I also felt there would be support as the camper van came with an RAC warranty.

I part exchanged my Landrover Defender for this and feel over the moon with my new to my camper van.

The sale took place very efficiently and I was made to feel very welcome.

Afterwards as with purchasing many older vehicles there were a few issues. Every single one was dealt with without quibble and amazingly quickly. I can’t ever remember receiving better after sales service any where else.

I would feel extremely confident using John Charles Caravans again should I want to swap this camper van for another.

Thank you very much for everything.

"1st class customer service!"

Having dealt with John Charles Caravans on more than one occasion, I can honestly say that their customer service and general ethos is second to none. James is knowledgable, honest and always goes the extra mile - qualities that are seldom seen in today's market. I'd thoroughly recommend them to anyone in the market for a caravan or motorhome.

"Helpful staff"

Helpful staff, who were knowledgeable about the vehicle we were buying and offered plenty of useful tips.

"Superb customer service"

Superb customer service. Went above and beyond for complete satisfaction. Would highly recommend you purchase your next motor home or caravan from these guys.