"A five-star experience!"

This was a five-star experience in every way. Bianca at the Bromley clinic is a highly professional, caring and friendly audiologist and the expert microsuction procedure to remove wax in both my ears was painless and completely successful. I can't recommend her highly enough. The welcome from Blessing at the reception desk was so nice! Thank you! Vicky

"Routine appointment for hearing aid checks"

Visited Hearbase Bromley today and as usual received excellent attention and advice etc from Bianca. A very caring approach and the quality of my hearing seems to matter to her. Thank you so much Bianca!

"Excellent care"

Excellent friendly and thorough care from Bianca and Blessing at Hearbase Bromley. Good advice and follow up mean that for the first time I have hearing aids that make a real difference. Thank you.

"A Good Experience at Hearbase"

I have received first class service from Bianca at Hearbase, Bromley. The attitude of the whole staff was pleasant and caring. The minor problems that I had with my hearing aids were promptly rectified. My ears were thoroughly examined and I felt that the quality of my hearing really mattered to them.

"Excellent service - Bexleyheath"

I first visited Hearbase (Bexleyheath branch) a year ago. Following various background questions with Bianca she carried out a number of different tests in the soundproof cubicle. It would have been very easy for her to recommend a hearing device, especially as I’m well into my 70s, but she advised that I didn’t need anything.
I went back for another test last week (following wax removal by Damien the previous day, which he carried out efficiently) and again the outcome from the tests was that I didn’t need anything.
At every visit I was made to feel welcome, valued and listened to. Bianca explained the test results to me very clearly. The location is also very convenient (on the Broadway, near Asda). I’ll be back again when my next test is due!

"Hearbase Bromley"

Bianca was fantastic in the help that she gave me. She couldn’t have been more helpful. She set aside time to explore solutions and explained everything clearly. A top professional.

"I was given full attention and…"

I was given full attention and worthwhile advice.

"Exceptional service"

They go the extra mile to support their clients and I have found the care they have given my elderly father exceptional.

"If you need your ears cleaned this is the place!"

I just had my ears cleaned by suction in their branch in Bromley. I feel like a new woman. My tinnitus has all but disappeared and I can hear better than ever! I had the best service from both Sandra and Bianca and am very very pleased. I shall be recommending this service to anyone and everyone! Thank you so much.

"Lack of care"

Unfortunately I’d forgotten that I’d originally visited Regain Hearing in Broadstairs and ended up being booked in with Hearbase.
I was only 10 minutes- had one ear micro suctioned and paid £70. Within 24 hrs I had excruciating ear pain with discharge. I saw a GP who confirmed I had an ear infection and prescribed me an antibiotic ear spray. I’ve never had so match pain !!! A week later and I think it’s cleared up ? Avoid avoid avoid…..