"James was very polite & courteous &…"

James was very polite & courteous & respectful. He was professional, efficient, knowledgble & helpful but more importantly patient, kind & understanding. He spoke clearly & precisely which is important because I am hearing impaired. I could understand everything he said. He is a credit to your company.

"Customer service was very helpful and…"

Customer service was very helpful and professional. Couldnt ask for more

"Neatly helped us with a quite tricky…"

Neatly helped us with a quite tricky broadband set-up. They are a great team and really added so much value. Great communications and nice people all round.
Highly recommended.

"James was very honest"

James was very honest, helpful and genuinely nice. Sorted out my problem promptly and efficiently. Would recommend this company!!

"Great customer support very friendly…"

Great customer support very friendly service james was excellent would definitely recommend this provider

"Helpful"

Helpful. Honest.and good behaviour with customer.
I really appreciate.
I give you 💯 out of 💯

"Outside the building internet cable was damaged…"

Outside the building cable was damaged (no fault of Neatley). They arranged for everything to be sorted by ITS. Great turn around.

"Very helpful and friendly service"

Very helpful and friendly service. All advisors I have spoken to have been cheerful and efficient.

"Very good customer service"

Very good customer service. CHLOE is amazing 5*****

"Fantastic company"

Fantastic company. I was with this company for three years. They have been amazing, very understanding. It's a pleasure to be able to talk to a real person on the phone rather than automated person and they always get back to you within 24 hours. I'm sad to be leaving but being in a rural I needed a different service. Would recommend this company to anyone.