"Signed up for 12 month contract"

Signed up for 12 month contract. Didn't work for 3 months. Eventually sorted. Informed company I was leaving and that the contract was concluding. They have since billed me and it's impossible to get through on the phone (I've currently hit 45 minutes waiting this morning). I have little other recourse, if they continue to bill me and fail to respond to attempts to contact them, than legal proceedings. I'd be very careful choosing these cowboys...

"Aidan my installer was polite"

Aidan my installer was polite, arrived on time and kept disruption to a minimum.

"Satisfied with the service"

Satisfied with the service

"Fantastic Experience on Installation "

The engineers had the new broadband connections up and running very quickly and they helped me to understand about what to do if I needed help going forward

"Brilliant engineer very knowledgeable"

Brilliant engineer very knowledgeable. Cables hard to see and engineer helped keep the WiFi router hidden. When ordering was told one date for the install and it got changed only a couple of days before which didn’t help as the install was now after moving in.

"Great experience "

Well informed, punctual, and friendly.
Work is very neat and possibly the best experience of any installation of anything I've had.

Highly appreciated and recommended

"2 years and sadly now leaving"

Sadly leaving the service as moved home. I can confirm however, after 2 years I never once had a drop in service, even as a custom PC gamer. In addition, the service with closing the account was so straightforward and simple. Note well done to Jayne for excellent customer service.

"Let us have Internet connection for our…"

Let us have Internet connection for our phones, computers, iPad, TV....cannot get any of these since joining you last Friday, despite being upgraded to 5g yesterday...wish we had never joined you.

"Big issue help"

This issue has bugged me for a month or so and I didn’t get very far with a few different people I had to find out what was wrong my self from the other parties. I phoned today and a person called shay fixed the issue within half an hour with no issues. Really thankful for the help.

"New customer experience "

Cole took my call and confidently answered the queries I had around the pricing and installation. Setting up the agreement and booking in the installation was smooth and efficient. Overall very pleased with the deal and the service