"Walked out on me on my last day of the…"

Walked out on me on my last day of the tenancy saying there is too much animal hair and limescale and they can't clean it

"Highly Recommend Miss Maid"

I got my oven cleaned by Yavor! It was efficiently and brilliantly done. Yavor was patient and polite answering all my questions and addressing all my concerns. I will definitely use Miss Maid for any cleaning jobs in the future.

"Safety Compromised, Lies Told & £312 Wasted"

I had an extremely concerning experience with Miss Maid. Not only was the cleaning substandard — with areas left untouched, supplies missing, and instructions ignored — but they sent cleaners to an address that should never have been used. This was from a quote dating back to 2019, and disclosing it put my safety at serious risk.

When I raised this, I was given excuses. I was told “the system” did it — yet there was manual input and even a text message confirming otherwise. I’ve been given repeated false promises that a manager would call me. No one has. I’ve also been told they store data for 7 years, which contradicts data protection guidelines.

The clean itself was rushed and careless. The first cleaner didn’t introduce themselves and was more concerned about parking. The floor was left soaking wet, bins were misused despite instructions, and multiple areas were clearly not touched.

I paid £312 and was left with a poor job, wasted time, and my personal safety compromised. I will be escalating this to the relevant authorities and pursuing a chargeback.

Avoid this company!!!

"Great end of tenancy cleaning"

Friendly, professional, attentive to details
No complains from the landlord,
I got my full deposit back

"Good quality service"

Good quality service, also arrived on time.

"The most honest & brilliant team!"

Incredible and I used different services. The regular booking was fantastic, I became fast friends with my cleaner ❤️ and the one off cleaning, was a fantastic husband & wife duo who exceeded all expectations and really went above and beyond.
The office team at MissMaid are just as consistent, friendly, efficient and helpful. Once I accidentally paid their account in error, and they reimbursed me the next day, no hassle! Always such a pleasure to speak to them and they're so honest. Highly recommend!!!

"Great experience"

Great experience, cleaner was so nice and did a fantastic job!

"Great service and results"

Great service and results

"Great thorough clean"

Great thorough clean - would recommend

"Very professional "

Very professional, good attention to detail and friendly. Thank you for doing such a great job