4x4AT
Simon
"Horrendously poor customer service"
Brought some headlines direct from the shop in November 2024. Showed them my make and model truck. They advised on the lights. 2 weeks later I informed them the rear lights didnt work on the auto function and they requested I provided a video and photos of the problem, which I duly did. I received no response, in fact I had to chase them for an acknowledgement. This trend then continued for a further 3 months to March 2025, before finally being told the headlights they advised me to buy were not fully compatible with my truck. The kicker for me was they didn't even apologise for the inconvenience of it all or offer any form of alternative. Really poor attitude and service from them from start to finish.
Phil Eaton
"Going the extra mile"
I called looking for a Truck Top for my Nissan, and explained my situation to Robert, he not only suggested another top but went out of his way to arrange delivery and fitting in my area, this saved me a 700 mile round trip and time off work, I would recommend 4X4AT and a special thanks to Robert, we need more customer relations like this, well done mate.
Phil
Andrei Popovici
"Horrendous customer service "
Bought a sports roll bar not thinking it wouldn’t fit as it said it fits roll covers mine being mountain top(double the price and not mentioned on the website)then sent it back insured with parcel force and they said after some time (no time to claim) that it arrived damaged/ scratched and agreed to send it back to me to try to sell it through ebay and it arrived without the assembly screws and keys… making it useless, been promised a call back a few times and never happened and in the end can t even buy a new set of screws to use it so i got the loss and they got the sale with the poorest customer service ever! Anyone need some scrap metal? I hope they’re next customer will be me(never ever again)
Good luck with your business improvements!
David Robson
"Superb service from Will"
Superb service from Will. Built van shelving to a really skilled and high level of accuracy. A great installation and product. Extremely happy. 100% recommended.
Mind blown actually.
Mark Fairfield
"Rear LED cluster Ford Ranger Wildtrak"
Ordered these rear light clusters for my 2019 Ranger Wildtrak and they arrived quicker than expected.
Well packaged when i opened the box i was very pleased with the quality of the product.
As stated there were quick and easy to install and look fantastic on the truck.
Overall Great Service, Great Quality Product and a Great Upgrade. Really pleased
Andy Currall
"Purchased a canopy off this company…"
Purchased a canopy off this company paid in full canopy was not fit for purpose, also paid someone to fit the canopy for me, 4x4 asked if I could fit a part to rectify the issue again another cost for me to get someone to fit it and it didn’t resolve the issue, they then sent their fitter down who deemed it not fit for anything.
They then change the canopy for a different canopy the back would lock but then not open on the central locking, was advised by their knowledgable staff it was a part that needed to be changed, once again they sent this and said it was a 10 minute job, well let me say these people have absolutely no clue what they are doing or selling, this company has cost me in excess of £350/£450 for fitting cost etc.
The directors are obviously only interested in the dollar because otherwise they would certainly look after their customers to which it’s clear this company does not.
Let me warn you all if you want good customer service and to be looked after as a valid customer after spending a lot of money then I would advise you all NOT to use this company.
Tracy Hurst
"Coleshill 4x4AT Fitting Centre Canopy"
Henry and Tom at Birmingham really did an amazing job, The Amarok Protop gull wing canopy was fitted brilliantly taking there time, I was well looked after and they have an area to work and have a cuppa was ideal a beautiful setting and had a lovely walk around while there. Thank you great customer service and communication at all time. Will be back even if it is a 2 hour drive.
customer
"Quick & efficient"
Quick & efficient. Had no problems with it since installation.
Sarah
"Excellent service would highly recommend"
Excellent service would highly recommend
Customer
"Fitting at Coleshill"
Great arches, we had these fitted at the coleshill fitters, excellent service and they have done an epic job. the ranger looks great now. Would highly recommend
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