"Ordered in June…it's now October and STILL NOTHING!!"

Ordered struts for my car back on June 11/2022 and STILL HAVE NOT RECEIVED ANYTHING!!
After 12+ emails they finally replied to me and I still have no more information than before!!
I DO NOT RECOMMEND AT ALL!!

"Only scamners on this app!"

Omg only scamners on this app!! Do not use do jot trust. Fake accounts will try to trick you with fake PayPal emails

"*Excellent customer service"

*Excellent customer service
*Fast shipment
👍👍👍

"Fast delivery good parts"

Fast delivery good parts

"Absolutely awful!!!!"

Absolutely awful been waiting for my order for a year, just been told it's been put back again. Huge waste of my time I'd advise anyone to stay away from Bilstein as you'll get constant push backs for delivery dates.

"Needed some parts for my Ford Ranger…"

Needed some parts for my Ford Ranger 2.2 TDCi XLT Super Cab Pickup 4dr Diesel Manual 4WD Euro 5 (150 ps) back in March. I called them up to find correct part for vehicle Gave them full details and reg/vin number was told what to order. Had shocks fitted and have been suffering bouncing ever since. Called them up they now say incorrect parts ordered these are not for the 4 x 4 version. They tell me unless I can send them a screen shot of a phone call ( what planet are they on). Asked for a copy invoice funny how the invoice from back in March has todays date on it 09/08/2022.
I would suggest you don't waste your money with these robbers

"B4 zu Weich"

B4 zu Weich. Firma sollte das Beschreiben.

"Slow responses"

Initially finding the part and ordering was straight forward and easy, the unfortunate part was getting quick responses to questions about the order (this maybe due to lack of staff) and not getting an email with tracking number once the parts were dispatched which I contacted customer services about but didn’t get a reply until a day after the parts had arrived.

"Like many others reviewing this…"

Like many others reviewing this company, I initially thought that I was dealing with Febi Bilstein.
This is incorrect. This company is a Febi Bilstein Dealer and has no other affiliation with the Febi Bilstein company.
They are two separate entities and should not be confused as the same company.

"Very informative"

Very informative, quick to respond to email questions. Excellent thanks.