"Kindness & quick response"

I am grateful for the careful response to orders from Japan.

"Very good communication"

Very good communication

"Easy to order via web chat"

Easy to order via web chat, and also good email response on order progress

"Honestly 31 emails to and from to get…"

Honestly 31 emails to and from to get x4 washers what a joke

"Yeah customer service is a joke"

Yeah customer service is a joke, these people know nothing about car suspension, constantly ringing and emails to no avail, they must have plenty of money because clearly they do not want my return custom, I think I will go with the likes of Gaz next time see if they want my hard earned cash.

"A1 Bilstein UK Team"

The team were ready, willing and able to help on a difficult project. Top work!

"ordered Tuesday arrived Friday from…"

ordered Tuesday arrived Friday from germany all ok happy with service.

"As expected"

Everything was as expected.

"VERY"

VERY! VERY GODLY GREAT!

"Great except for customer service"

Just had the 5100 series installed on my Jeep which has a 4" lift and had some death wobble and suspension issues. Did the job and everything works great but the one issue I did have prompted me to call customer service and that's where everything came to a halt. Justin was not friendly or pleasant to speak to. Luckily I was able to have issue resolved back at the service shop that installed them and overall have to say that regardless of the rudeness, the product works great.