"Poor quality/Poor customer service"

Poor quality, shocks failed w/in 3000 miles. Customer service denied our claim because we told them we went to Joshua Tree National Park and drove on one of their old dirt road. They said off-roading is excluded and "abuse" of the product. Do yourself a favor and buy anything else.

"Excellent service"

Excellent service, fast shipping, and good flexibility when it comes to shipping. Personal and helpful

"Incorrect Item Sent. Ordered B12 - B8 being sent"

Incorrect Item sent and price is 80% CHEAPER.

I have ordered Bilstein B12 Pro Kit however i received BILSTEIN B8. The price of the item i ordered is 80% HIGHER than the items that i have received.

Until today there is no solution if i should return the items and get refund. Or return the items and get the correct replacement.

"I was able to get my shocks from them…"

I was able to get my shocks from them when no one else had them available. 6 months of searching with no luck but these guys had been it. Price was a bit over the others but at least they had availability.

"Quick delivery, great price and quality"

Ordered on Sunday and had them in my hands by Tuesday. They were a fraction of the price the dealer wanted and similiar to aftermarket prices even though these are OE.

"All good nice and smooth not harsh at…"

All good nice and smooth not harsh at all

"The shocks i bought are performing well"

The shocks i bought are performing well

"Spot on"

Spot on. Thanks.

"Nice and quick Service"

Nice and quick Service

"Billstein shocks C4 Grand Picasso"

Ordered shocks for citroen C4 grand picasso 2016 had them delivered from Germany as non in stock locally. Time taken to deliver was approximately 2 weeks. I had freebie of billstein tshirts with my order but was never delivered.