"Always happy with the engineers as they…"

Always happy with the engineers as they are all extremely respectful of the fact my parents are very elderly. Dave today was great kept me posted regarding his arrival then called me when he was en route came in with a smile carried out the repair explained everything he had done and why then off he went to his next job very happy customers thank you Dave!

"Excellent Engineer. "

Rang Reactive for the first time in 10 years. I’ve been insured with them or over 12 years. They sent an engineer out to my Neff oven within 2 working days. Janis text me to say he would arrive at 10 am and was spot on. He was very polite and helpful , brought the spare part in case he needed to replace the old one and completed the job with efficiency. The proof is in the pudding with insurance and this time Reactive was excellent.

"Carl was lovely and friendly and sorted…"

Carl was lovely and friendly and sorted my washing machine.

"Carl has attended to a few of my…"

Carl has attended to a few of my appliance repairs,hes always a well-mannered, polite & friendly man and is efficient in his job.A credit to your company.

"Excellent service and excellent response"

Excellent service and excellent response

"Quick and chirpy"

David was polite and the job was done within minutes.
Thank you

"He fixed the problem and was very…"

He fixed the problem and was very helpful.

"Yunus arrived on time and was polite…"

Yunus arrived on time and was polite and diagnosed the problem straight away and fixed it there and then. Wonderful service. Was the first time of using Reactive after holding insurance with them for a number of years and I am glad I have kept with them now, my first impressions are good.

"excellent service engineer was out the…next day"

excellent service engineer was out the next day and promptley found and repaired the fault

"A very satisfying experience"

Initially, I was disappointed by the Reactive Insurance agent's immediate negative reaction to my request for a home visit saying the problem was not covered by my policy. However, after some negotiating, a visit was ordered, and the repair completed within three days. The repair man was very helpful and very efficient.
I have used Reactive Insurance Solutions on several occasions and have generally found them to be very good