MPowered Mortgages

Financial Operations and Advisory
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220 reviews
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Customer Reviews about

MPowered Mortgages

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Jaspreet Singh

5.00/5.00

"Swiftly process"

Great service .Very smooth application process and was dealt very quickly by the underwriter Teri Mann.
All documents checked in less then 1 hour and valuation instructed. This was my first case with MPowered and it went effortless.
Looking forward to do more business with MPowered.

20/11/2024

Michael

5.00/5.00

"Super Efficient Application Process"

I dealt with Teri at Mpowered. Within a few minutes of submitting the application I received a call from the lovely Teri letting me know a couple of tweaks that needed to be made to the application.

I added a few more documents to the case and got another call soon after confirming that the underwriting had been completed and the agent would be contacted today for the valuation. All super-quick and seamless.

Unfortunately this was for a flat so no AVM was available, otherwise I'm sure there would have been a good chance of a same-day mortgage offer!

Update 22/11/24
Mortgage Offered after just 2 days following physical valuation. I will definitely use Mpowered again, especially when time is a factor.

20/11/2024

Steve Walker

5.00/5.00

"Speed and efficiency with quality service "

Excellent knowledge and very engaging and efficient when helping with queries, on a number of occasions. A genuine pleasure to deal with.

12/11/2024

Sean Gilks

5.00/5.00

"1st class all round!"

The case initially went awry outside of MPowered's control but Teri at MPowered dealt quietly and efficiently to get it put back on track and to offer, 1st class all round!

07/11/2024

Philip Connolly

5.00/5.00

"MPower Lichelle BDM 5 star experience "

This is my first experience of working with MPower and I have to say I am so impressed with the portal, how streamlined and efficient it all is and what I find particularly useful is that it gives you updated credit bureau information / commitments the applicants have outstanding which I have come across with any lenders before and it is absolutely groundbreaking.

This has been my first experience of Lichelle Samara , my MPower BDM. I have been extremely impressed with dedication support , her communication is clear and Concise and Lichelle is always willing to help and seems to be available no matter what time of day I have sent emails requesting support
Lichelle Product knowledge and system knowledge is outstanding and I have every confidence in working with MPower again based on my experience of Lichelle. more importantly, Lichelle genuinely demonstrates a very high level of care for MPower customers
I feel Lichelle has definitely gone above and beyond in helping me with this case that completes tomorrow. I know I am genuinely looking forward to working with empower and shout again in the future. As first experiences of a new lender & BDM go this has been exceptional ✅✅
Thanks Lichelle for making my job so much easier for myself and my clients. ⭐️⭐️⭐️⭐️⭐️

31/10/2024

Alice

5.00/5.00

"Highly recommend "

Rob J was so helpful when I was sorting my mortgage for my house move. There was a complication and Rob was efficient, got back to me when he said he would and kept me up to date while he was sorting and figuring out the problem. I would highly recommend MPower and the team. Thank you

31/10/2024

Chris

5.00/5.00

"Fantastic Service"

Fantastic service was provided by Lichelle, Kris & the team to iron out some small issues, ensuring my case completed on time. Really impressed with MPowered and wouldn't hesitate to recommend them to my colleagues or clients going forward.

31/10/2024

Mr D Clegg

5.00/5.00

"Application to offer within half an…"

Application to offer within half an hour. Excellent service and always excellent communication.

25/10/2024

BenTheBroker

5.00/5.00

"What a pleasant surprise 5*"

What a pleasant surprise. An challenger lender, true to their word, leading the way with innovation to make life easier for brokers, clients and their own staff by using technology to present data during the application with transparency, and designing a system to make getting a formal mortgage offer more likely every time.

Really competitive products, smart, efficient and pen underwriting, the best technology solution in the marketplace by far and a wonderful BDM in Ryan Best who is honest, efficient and most importantly available when needed. It took a while to get the tech to match up with the promises, but the time has arrived and once people realise MPowered have it nailed, this could truly be game changing to force the more traditional lenders to look at how they use tech and what is actually possible. I will not hesitate to recommend MPowered to clients, and I'll be encouraging colleagues to give them a try as I think once they have, they won't look back.

24/10/2024

Dale Townsend

5.00/5.00

"An absolute breeze"

From AIP to Full Application, the system was an absolute breeze. So quick to use and intuitive. Case underwritten within 24 hours. Would recommend to anyone. Especially if you're looking to a speedy application.

23/10/2024
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