"Absolutely terrible"

Absolutely terrible

"Very poor service especially regarding…"

Very poor service especially regarding the Share Code provided. Underwriters do not seem to understand the processes

"So easy to work with"

So easy to work with. Smooth platform to work on and quick decisions.

"Find it all a bit difficult to use"

Find it all a bit difficult to use

"Brilliant system and BDM"

Brilliant system and BDM, we just need free legals and good rates not cashback towards specified solicitors. If you give cashback instead let it be £200 and then we can get a solicitor that costs £200

"Underwriting needs work. "

Received an offer, which is good. The underwriter seemingly made up their own deposit source and started making requests around this inexplicable source. It took a inordinate amount of effort to resolve. Hopefully smoother next time as have great respect for mpowered's goals.

"Personal Touch for complex application"

The underwriter Teri is not just professionalism and kindness, she also has the ability to navigate the complexities of underwriting while maintaining a personal touch by email/tel communicate with us is truly commendable to help my first time buy clients.

"First application..."

First application submitted and offered within 2 hours. Very impressed with this experience.

"Awful"

Awful, wish we had never considered using this company! My partner is self employed and they kept requesting more and more information which they took three weeks to do. We always gave this information within the same or next day. They then decided that they wouldn’t offer us the whole amount required for our mortgage after waiting three weeks! They have wasted precious time for our house sale!! Livid.

"too long a process"

It has taken a very long time to get to offer. I appreciate that you need to be satisfied that lending is responsible and that the case fits criteria/affordability/etc however there were a few different occasions where i feel the underwriting was a little needless. outstanding areas of this case had vague items to satisfy and there was lack of clarity on how to progress this case