"Jason was fantastically patient"

Jason was fantastically patient, empathetic and helpful. I am extremely grateful.

"Dan was very helpful and patient with…"

Dan was very helpful and patient with my needs. I'd give Dan an A+.

"Jason needs a raise"

Jason helped me access my tickets after seeing “invalid token” when clicking the link sent via email. Jason is the true MVP, man needs a raise!

"Do NOT use this site!"

Do NOT use this site!! I bought 2 show tickets for what turned out to be way over price and was never able to open the link to receive them. I called three times the day of the show, was assured I would receive them in time for the show, and never did. We were not able to attend. Very poor customer service. I would rate a 0 if I could. Not acceptable at all.

"Alex helped me out with a complicated…"

Alex helped me out with a complicated problem day-of the show. Really appreciated his help.

"i was a terrible experience BUYER BEWARE"

i was a terrible experience. i paid through pay pal and the event was cancelled through not of my own fault, pay pal has a rule they wont accept refunds after a 180 days of purchase which is weird to begin with. So go tickets cannot send a check for the money 606.82 we lost that they keep now. They offered a store credit instead which i never received. They said that i would receive a code to place an order but there is nothing on website to use the code, DO NOT EVER BUY TICKETS THROUGH PAY PAL IN CASE THE EVENT IS CANCELLED AFTER 180 DAYSOF PURCHASE, GO TICKETS WILL NOT REFUND BY CHECK SO THEY GET TO KEEP OUR FUNDS OF 606.26. FORGET TRYING TO REACH BY PHONE IT IS ALL RECORDING. I HAVE NO RECORSE

"This company never sent me the tickets…"

This company never sent me the I originally purchased with ticket master. When I called to get my money back. They said no because they have confirmation that they sent it even though I never received them and they even told me I never accessed the tickets, but they still refused to give me back my money. They claim 100% money back which is 100% false. How do they get away with this. They are a scam company.

"Alex, is a star! "

Alex helped me for a very long time, locate my tickets and get them into my google wallet. It was a painful process for me, but he made it possible with patience and grace.

"Arden helped me out with my questions…"

Arden helped me out with my questions about selling tickets and correcting account info in my profile.

"I give a 1 because I cannot give a 0"

I give a 1 because I cannot give a 0. BEWARE. What they don't tell you upfront is that if an event or concert is "rescheduled" you will not be refunded. Our event was "rescheduled" NOT CANCELLED, and neither Go Tickets or the insurance they sell (Global Allianz) will return your money. As for me, I will NEVER EVER purchase tickets with this venue. Try to buy them directly.