"Let down and now suing!!!"

In November 2020 I Reported my combi boiler was leaking a black waxy fluid. I had a gas safety check the same month and was told something needed replacing. Almost a year later and no fix. Now the boiler has stopped working, the black has broken lost of electrical parts and they are taking forever to fix it. We have snow forecast for the next week. They have let this happen on purpose. I’m a classed as a very vulnerable person due to a list of medical and mental health conditions. Green square only want your money they don’t care if your cold or can’t sower.

"absolutely terrible."

absolutely terrible.. My first few years wasn't so bad with them but since a few years now they've completely gone downhill.. they hardly communication with other departments so messages are lost. They never answer. I also had damp issues which they dont see as important even though I have small children. Been waiting over a year for any communication from them. Absolutely bull do not recommend this housing association at all.

"My bathroim light stopped working"

My bathroim light stopped working, replaced blub but no luck, emailed accord on the 11/10/21, would contract me in 2days, it is now the 15th and with no luck with accord, have paid for the repair my self, this seems acommon problem after reading many reviews of accords customer service..

"Super bad.."

Super bad... dangerous housing association. My bedroom window is completely shut. I told them half a year still haven't called or come out. Even though I mentioned if there's a fire in my bedroom with my children upstairs we will be unable to get out and be literally trapped inside. They don't give to two f##..they were good at the beginning but gone way down these three years. Dangerous breach of safety.

"The worst housing association ever"

The worst housing association ever, I had a leak when a connector to a pipe bursted in the 2 floor bathroom. When the repair man came he said it was because the materials used were cheap however Accord housing refused to pay for my damaged property. Horrible company.

"3months of reporting an issue of…"

3months of reporting an issue of criminal damage to my property by neighbour.ive got to the point where I'm fed up of being ignored so I've took it to complaints department....even that is crap...my skylight window has been reported from how long ago...2seperate occasions they have come to my house to take pictures.. . I call and call and not one of them know what's going on!! They quick enough to take ur rent but do nothing to fix it.....my 5year old grandchild has more brains then this crap company.housing officer Tracy is a liar still waiting for her to get in touch to resolve my problems....been with caldmore/accord for over 28+years and this company make me want out they are a disgrace...maybe all tenants should start a petition on how crap a company are and take action against them!!

"Utter rubbish company they just joined…"

Utter rubbish company they just joined up with accord housing still rubbish the work people who work for accord are on different wage from greensquare yet they expect accord to wear there clothing pay the same wage

"Absolutely rubbish never there when…"

Absolutely rubbish never there when need them! Been stuck in property for over four years. The use of drugs on estate has been reported more than once but just because police came out once and couldn’t smell it apparently there is no drug us here. Loud music and parties into early hours of morning all that happens is letter sent out nothing else. Not allowed to use the Communal gardens even though we pay for them to be cut. Kids aren’t allowed to play outside so why move families in them!!!

"Worst housing association ever"

One star is too much! Terrible housing association. Repairs are rarely done and when they are they are completely bodged by men that are old, perverted and don’t have a clue what they are doing. Still waiting for repairs from 3 years ago. Worst thing I ever did moving into an accord property.

"Failing your loved ones consistently."

I have dealt with Accord for many years and they consistently fail to meet any expectations I have had regarding the maintenance and safety of the building my 94 year old mother lives in. I can give countless stories of problems which we have experienced first hand, not here say regarding fire precautions, broken lifts, failed lighting in crucial exit areas and more.