Yorkshire Gas and Power

National Utility and Energy Grid
badge Company profile claimed
180 reviews
Overall Rating
Customer Reviews about

Yorkshire Gas and Power

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Jack McGleish

5.00/5.00

"New connections made simple"

Alex made the process incredibly easy like always. Super professional and quick to respond.

Highly recommend if you need a new meter installed.

27/03/2025

Abdullah Yilmaz

5.00/5.00

"Best Advisor Nick "

Best Advisor Nick ,

Thank you for your Help ,

26/03/2025

Kate Anstee

4.00/5.00

"Very helpful customer services"

My call was with Natheer who was very helpful and gave me all the information I needed

26/03/2025

Blue Monk

1.00/5.00

"Avoid this company at all cost"

Avoid this company at all cost. They really don't have clue of what's going on

26/03/2025

Ms. Yvonne Haywood

5.00/5.00

"Excellent help"

Excellent help

26/03/2025

Nigel Kerridge

5.00/5.00

"Phone answered promptly"

Phone answered promptly

25/03/2025

Jackie

5.00/5.00

"The staff member was well informed"

The staff member was well informed, helpful and offered a good price. All my questions were answered and I am happy to stay with YGP.

25/03/2025

LINDA wareing

5.00/5.00

"Querying on estimate bill"

Call answered quickly,helped sort my query.

25/03/2025

Balraj Ghataore

1.00/5.00

"Worst Energy company ever! Not sure how this company is a 4.2 rating"

Not sure how this company is a 4.2!! This is by far the worst company I have dealt with. They create bills for no reason and when a refund is due they do not pay. I have submitted almost 4 complaints to this company just to force them to get things done, and even then, it almost got to the point where I had to get the energy ombudsman involved.

In all seriousness guys, avoid this company unless you want to get stung by their terrible customer service, and billing team.

24/03/2025

Jane

5.00/5.00

"Edith was very understanding and tried…"

Edith was very understanding and tried to resolve my problem with a leaking meter and a very high bill over 20 times normal amount .
She was calm and factual and reassured me .

24/03/2025
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