Yorkshire Gas and Power

National Utility and Energy Grid
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180 reviews
Overall Rating
Customer Reviews about

Yorkshire Gas and Power

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Kevin Shepherd

5.00/5.00

"Gary helped with no hiccups which is…"

Gary helped with no hiccups which is always great.

03/04/2025

Mr Graham Walters

1.00/5.00

"Terrible company."

Terrible company.
Once again despite having a smart meter I am getting estimated bills for my business.
This has now happened twice in succession.
Could this be a coincidence that I have informed them that I will not continue to use them once my contract expires.
This will now involve a prolonged telephone call explaining to a poorly trained operator how to alter the settings on their system, so that I get an automatic reading.

All the 5* reviews must be from employees, this company is expensive when compared to others, and their customer service is awful.
Use at your peril

02/04/2025

Adrian Packham

5.00/5.00

"Friendly efficient service board well…"

Friendly efficient service board well for the future

02/04/2025

Jason Wilson

5.00/5.00

"A brilliant and super easy contract…"

A brilliant and super easy contract renewal, nick explained it all in very easy to understand terms and was a pleasure deal with !

02/04/2025

Riaz

5.00/5.00

"Edith resolved my issues n helped me…"

Edith resolved my issues n helped me very well sorted

02/04/2025

Riaz Nathani

5.00/5.00

"Edith resolved my issues n helped me…"

Edith resolved my issues n helped me very well thanks

02/04/2025

customer

5.00/5.00

"very professional people"

very professional people, easy to talk to.

02/04/2025

customer

5.00/5.00

"Natheer was amazing in helping me…"

Natheer was amazing in helping me understand the invoice that was sent to me. Cleared things out instantly.

02/04/2025

Donna

5.00/5.00

"Alex and the team are amazing"

Alex and the team are amazing. From start to finish everything was so easy. They are always efficient and very helpful when needed. Would definitely recommend YGP to any business looking for best contracts or metering.

02/04/2025

Mark P

5.00/5.00

"Excellent and knowledgeable customer service"

Excellent and knowledgeable customer service. Aimee called me within minutes of receiving my email with queries about YGPs contracts. She was polite and very helpful, answering my questions and finding an appropriate solution.

01/04/2025
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