"The installer stayed late and in an ice…"

The installer stayed late and in an ice storm to complete the install

"The technician was knowledgeable in…"

The technician was knowledgeable in during the installation. He was friendly and considerate in answering my questions. He was quite pleasant and professional the entire time he worked on my installation. I have been with CPI for about 20 years and will not consider any other company to meet my security needs. They have worked well with me through the years.

"Empathatic listener and problem solver"

The representative listened to my concerns and allowed me to speak my mind and express my frustrations with empathy. My issues were solved in the short term, and a strategy for solving future problems was established.

"Installer was awesome"

Installer was awesome. Explained everything clearly and made it easy.

"System upgrade"

Luke upgraded our system and did a great job. He answered our questions an was very knowledgable

"Friendly"

Friendly, professional, and very informative. Answered many questions I had. Great service.

"James was on time"

James was on time, inspected the entire alarm system, explained everything to us about the alarm system, and showed us how to work it. He did not leave our house until we demonstrated that we knew how to set the alarm, in it’s various iterations, and we demonstrated we knew how to set the alarm.

"Very Professional"

Very professional, really enjoyed the experience. Provided great insight and information on security best practices and system operation.

"Amazing representative easy startup all…"

Amazing representative easy startup all working so well. Thanks

"tech was great"

tech was great