Loki Enterprises Ltd - T/A The Mobility Furniture Company

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502 reviews
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Customer Reviews about

Loki Enterprises Ltd - T/A The Mobility Furniture Company

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Margaret

5.00/5.00

"I don't do reviews"

I don't do reviews

02/03/2025

Mrs Tina Turner

5.00/5.00

"helpful company"

Ordered a mattress which turned out to be faulty, same mattress was ordered again which had same problem company then ordered a different mattress with my consent and this turned out to be purfect. Was kept appraised of what was happening and agents who attended and also agents on phone were always polite and helpful.

01/03/2025

Sue french

5.00/5.00

"Great service"

Great service. Delivery drivers were very helpful. Would recommend this company.

26/02/2025

Mr Jim Brown

5.00/5.00

"Sirs"

Sirs
We were very impressed with the salesmen on September IIth 2024 and decided to purchase a chair
for £4.388.00 we signed the the contract and payed 50% deposit £2194 the salesman told us there would be 6 to 8 eight weeks delivery. Having received no information after a couple of weeks, we rang ourselves and was told the Company had been taken over by Loki Enterprises we were told there was a long waiting list but hopefully we would get it for Christmas we rang again after Christmas but know information was available, she said she would enquire and let us know still waiting
Yours Since
James Brown

26/02/2025

Ms Gillian Studd

5.00/5.00

"Happy Days"

Rise and recline chair is great. Fabric used matches my existing three seater sofa perfectly. Had a second ordinary chair so makes a splendid suite of furniture.

26/02/2025

Iris Cooper

1.00/5.00

"Is this some kind if sick joke"

Is this some kind if sick joke? A chair was ordered on 12th September for deliver in 6 to 8 weeks. £2409 paid.
Then when no chair came, I emailed the company and asked for the deposit to be returned. What do I find? The company went into receivership on 29th September!!
The Recievers say there's little chance of getting any of Mr Roberts
money back. Mr Roberts is an 83 year old man with severe learning disabilities. The chair was ordered for him as he had started to be less mobile. We have now been told he only has 3 months left to live, he will have little need of the chair. So no chair and no money. Great company?

26/02/2025

Mr Raymond Haw

5.00/5.00

"Excellent very smooth"

Excellent very smooth

26/02/2025

marie june spicer

5.00/5.00

"Delivery very fast"

Delivery very fast. They informed me where it was on route. Delivered before time stated. Excellent company. So no complaints. 26 feb. 2025

26/02/2025

John Hambly

1.00/5.00

"An extremely poor experience"

An extremely poor experience. The order (2x 6ft singles) was acknowledged on 12th Sept.2024, following a home visit by your sales technician. After some delay the order was delivered at the end of October. The installers stated that the bed could not be taken upstairs due to it's size. It was returned and we were told that it would made in four sections. I made several calls in Nov. & Dec.to Customer Service and was told that there was nothing they could do as the order was with the manufacturers. I contacted the sales technician in mid Dec. who then put things in motion. Half the order(1 bed) arrived in early Jan. the remainder put on a different vehicle. The following week the other half arrived. We still have a problem with the fitting of the bases, which has yet to be resolved. Customer Service was not in evidence for most of this unfortunate experience.

26/02/2025

David Curtis

5.00/5.00

"Bedsd"

The beds have helped with our disability example raising our legs. And sitting up in the. bed and getting in and. out of bed those beds are a god. send thank you so much

26/02/2025
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