"This has to be a scam...? DO NOT TRUST"

I sent my PCR test sample 7 days ago, and despite receiving confirmation the next day that it had been received.. STILL no result. When I emailed I received a generic response saying my sample will be processed soon.. this was 3 days ago and STILL NOTHING.

Do not trust this company, they are clearly a scam.

"Great experience with this company"

Great experience with this company. Any questions I had they responded in a very reasonable time frame. The instructions for the Covid test was very clear. Hopefully I can use them again for my fit-to-fly but there is a delay at the moment with the new rules. All in all A+ company. Thank you

"Worked for me."

Worked for me.
I ordered my test kit on a Tuesday and it arrived on Saturday (the day before I arrived in the UK) sent the kit back Monday morning and received notice of arrival Tuesday evening,then had the test results by Wednesday afternoon,so overall happy with the service for the price paid.

"Terrible customer service, long delays"

I sent my sample 6am Saturday in a priority post box, it wasn’t tested until Wednesday at 4pm.
I did ask how long the sample lasts without testing it.
They seem to be ignoring my emails now.
I wouldn’t use them again.

"Above and beyond"

I was in a really tough spot, being asked to do a pcr test 48 hours before my flight with ever increasing costs. I decided to go with boots (who used bioscience) hoping that the results would come back in closer to 24 hours after. They did not, but after emailing bioscience - who were very prompt - Emma T was able to give me a status update and I received the results much earlier than indicated allowing me to visit my family for the holidays. Very helpful and no doubt working under tremendous strain

"Pay a bit more and go with a better company."

Pay a bit more and go with a better company. We used the day 2 PCR service because they were the cheapest we could find... We should have paid more and gone with someone else. Took four days to acknowledge the tests had been received back to them and whilst I understand this is partly the Royal Mails fault but they choose to use them. There is no contact number available for Source BioScience and the customer services only respond by email which they say they will reply in two hours but had to wait days. Not worth it, use someone else!

"Day 2 PCR - Overall satisfied and good value"

Overall satisfied with Day 2 PCR. Tests arrived before 9am on day after our evening arrival from travels. I decided to hand deliver the tests due to potential Xmas delivery delays and the issues this company are currently having managing the volume of orders. Confirmation of receipt email was immediate. Results arrived 25 hours after confirmation of receipt. Hopefully they are beginning to get through the backlog and will revert to consistently good service.

"Crap company"

Crap company. Scammers, no result yet for my fit to fly certificate, sample sent 2 days ago and I unfortunately couldn’t fly. Scammers. Beware. Refund me my money.

"Great service for PCR testing"

Have used several time for PCR testing for travel and had no issues. Always been fast to respond and great turnaround.

"Totally not recommended"

Totally not recommended! Still waiting for my day 2 test which I sent 3 days ago... No help whatsoever from the customer service. Fraud advertising with 24h results. Quick to help to order but no help afterwards. Really disappointed, never gonna use again.