"Best customer service I've ever had"

Would thoroughly recommend using these guys simply for their customer service! There was a delay in the postal service (through no fault of Source BioScience) and so they didn't receieve my test until the morning of my flight. I emailed and within minutes I received a reply, from Emma at Source BioScience, explaining the situation. She was then incredibly quick to respond and helpful for the rest of the morning, providing me regular updates on my test! Emma + the team have been on it all morning and are hopefully getting my result to me on time - so a big shout out to the customer service team! It doesn't go unnoticed and is incredibly appreciated.

"Great service and sooo fast!!"

Great service and sooo fast!!! and answered my queries so quickly prior to sending off my test 100% recommend I am a travel Agent and will be recommending to my customers!
Thank you so much very happy

"Day 2 PCRs have not arrived on time"

My parents came to visit london for 4 days only so ordered day 2 PCR to arrive on the day of their arrival. It is day 2 now and tests have not arrived so no chance we can use them timely to receive results by the day they fly out. It address the stress to find safe day pcr tests not yo mention the costs! Avoid

"Test results took 7 days"

Got the test sent before we have arrived to UK (day 2 tests), took the tests on day 2, finally one of the test result arrived next week. Nearly a whole 7 days. Not impressed.

"I am very impressed and pleased so far…"

I am very impressed and pleased so far with my experience with this company, i booked a day 2 test, a day 5 test for release and a day 8 test.

Currently on my day 5 and have recieved my results for my day 2 and they have been great in regards to my concerns and have been very responsive and helpful and would recommend both Emma and Monica as they have both been great throughout, and am very appreciative of their help. So far i would use this company again and would most likely recommend to others. Great job so far thank you

"Well done Source Bioscience"

I’ve used Source Bioscience several times….they have been fabulous 👏..they’ve responded to all my email queries really promptly and I’ve sent several! …they even replied to me just after I sent an email query after midnight….they have sent out my tests really promptly that I’ve received a couple of days later and results were speedy…I’ve recommended them to several friends who have used them an not been disappointed….well done to all in the team 👏

"I know there is lots of bad reviews on…"

I know there is lots of bad reviews on here, however I can't fault this company as of yet. Bought 3 lateral flow tests, they arrived on time, even though we didn't end up using them because of changes to travel rules. We bought 3 pcr tests, they arrived on time. Took the pcr tests after arriving home on the 8th Jan, sent them off on the 9th Jan, we all got our results back on Wednesday 11th Jan early in the morning.

"Used Source bioscience for the 2nd time…"

Used Source bioscience for the 2nd time and yet again an amazing service, thank you to monica and Tiegan for always answering my questions.

5* constantly no where else i would use!

"Great service"

Great customer service, Tiegan always answer my queries friendly and also I dropped my sample off on 12:10 and got the result on 20:10 same day.
Just 8 hours and £35. Cheap and quick.
They do deserve 5 stars.

"Great service"

I got the results within 10 hrs after the laboratory received the sample. It was much faster than I expected, thanks a lot!