"I really enjoy working with Janelle."

I really enjoy working with Janelle.

"For an old guy who doesn’t understand…"

For an old guy who doesn’t understand much about the precious metals investment business, Samantha of Hard Assets Alliance is very knowledgeable of the system and is very serious about finding any way to be helpful in schooling me in the navigation of getting my hard assets in a right and safe place.

"Wonderful young lady walked me thru all…"

Wonderful young lady walked me thru all I needed to do on the sale of some metal. I am challenged on the computer and she was patient and gave great instruction. Couldn’t have been better service.
Thanks so much
G Seager

"Janelle was so patient and wonderful"

Janelle was so patient and wonderful . I don’t write many reviews but I wanted to express how helpful she was . My sister and brother in law have dementia and Alzheimer’s . Luckily they filled our POA but we are still in process of finding their accounts and understanding what I need to do . She was helpful in clarifying what Entrust Group is and hard assets . I once again want to say how much I appreciate her patience and explanation with such clarity and caring !

"Friendly/professional customer service"

Friendly/professional customer service. As a new client I was helped in everything I asked for and was even given some things in the future which would help me in working with HAA.

"Your Money is Safe with their Vetting Process"

With the amount of Fraud and being a victim. I appreciated the thorough vetting they go through to make sure you are who you say you are. Kudos to Hard Assets Alliance for making this customer feel safe and secure with my investments. Even when you log in you have the option to have a Authenticator validate you are who you say you are. If only Chase Bank would have had these standards I would have 10k in my account instead someone committed "Identity Fraud" therefore Chase was not accountable. There words. By the way I wanted to give a big thanks to Lindsey for her help and genuine Integrity.

"Jenelle - Exceeded Customer Expectations"

Jenelle, handled my request for changes on our account that were very important. She did so clearly, politely in asking for the additional verification information she needed. Very good customer support.

"Jenelle is amazing"

Jenelle does a fantastic job with customer service. She is proactive, courteous and kept me well informed throughout the process.

"I dealt with this company last month"

I dealt with this company last month. I invested a good bit after listening to Mr. Rickard. This company is very slow to shop the gold, my second shipment wasn’t exactly what I ordered, so I decided to get back the rest of my money, but I am going on to the fourth week, and still didn’t get my check, they claim that they dropped it of at a regular mail box since August 23rd, two week s after I ordered the refund, and I am still waiting for the check.
A. Mansour
I spoke seven days ago by a manager at this company, and they wired the money within two days, and three days ago their check that they mailed was received at my address, but of course I had to destroy it.

"New Member Welcome"

As a new member (investor) I appreciated the prompt and informative replies to my emails. The instructions for establishing my account, funding it and making my first purchase were clear and easy to follow.
My first product shipment just arrived and I was very impressed with its packaging since it contained significant value. Keep up the good work.