"When I first joined Hard Assets…"

When I first joined Hard Assets Alliance, the people of HAA strove to help me any way they could. They held my hand and helped walk me through the processes necessary to buy my gold and silver coins. They were exemplary team members and truly went above and beyond their normal duties.

"Wonderful customer support and relations"

Ms Lindsey was attentive, jovial and incredibly helpful. It was delightful working with her to get my account fixed. She is a credit to your organization and it’s people like her that is one reason I have maintained my accounts with Hard Assets Alliance. We’ll done and thank you again Lindsey!

"Great support!!!"

Anytime I had a question the Support Group gave me the answer almost immediately I truly appreciate their time and effort. I plan on buying, selling and working with them for years!

"Great customer service from Hard Assets…"

Great customer service from Hard Assets Alliance. We recently redeemed all the assets we had, and wanted to close the account. However, we had a concern that we might not be able to access the account history online. Got a quick email back assuring us that we could still access the history. Asked them to close the account, and it was quickly done. A pleasure!

"Major legal change to titling of assets"

I recently made a major change to the titling of assets at Hard Assets Alliance. The instructions I received, and the help I received as I created a new account and moved all of our assets to the new account was great. The process was complicated since it involved legal changes of title and possible tax consequences. Done! Thanks again.

"Jenelle was very patient and helpful…"

Jenelle was very patient and helpful helping me sort out an anomaly on my attached ACH bank account.

"Thank you!"

I have called in with some questions about the process twice now and both times, I have had the best experience. I am a new investor and this customer service team really does everything they can to help you understand. Thank you! Highly recommend!

"Ms. Janelle"

I called Ms. Janelle for help in setting up my new Gold IRA...I had been bounced between HHA, Equity, US Money Reserve, and GBI and was about to cancel the whole deal...Her calmness, interest, knowledge, helpfulness, instructional capability, and professionalism brought me back from the edge. She deserves an immediate salary increase and promotion, should she desire one..

"A review of my latest days actions with HAA"

In the week of April 25th to the 30th I requested
that HAA conduct several actions for me. 1. That they sell some gold and silver coins for m. That
they withdraw several thousand dollars from my account held in cash; and send all the proceeds to my
home address. Unfortunately I had not informed HAA that I had moved to California in the last year.
consequently HAA could not send me the money
without the new address officially registered with them . That now has been accomplished. And the
money should be on its' way to me. During all of these procedures HAA was patient and a very
good guide. My sincere Thankyou. George Hess

"Prompt and informative response to…"

Prompt and informative response to inquiry from Lindsey at Hard Assets Alliance. Look forward to owning gold through them soon.