"Thank you for a very efficient and…"

Thank you for a very efficient and professional service.
The administration staff were very helpful and friendly. The installers arrived on time and were polite, professional, efficient and hard working. They left everywhere clean and tidy. They were a pleasure to deal with and would highly recommend them to any potential customers.

"Had a new boiler and radiators fitted…"

Had a new boiler and radiators fitted today by Anthony and Steven and could not ask for better customer service the northerners are always better at there jobs

"Terrible experience"

Terrible experience. Passed on from EON and we were completely ignored by Boiler Plan. The only time someone reached out to me was one month after they accepted our contract to cancel on us. I’ve spent the last month, calling you weekly and being told to just wait, you are scheduling the installers and you’ll be in touch in a couple of days. This never happened and we finally got a call from you a month later to confirm you were cancelling on us.

"Very bad service"

We have a brand new boiler with a warranty and a service plan in place. The brand new boiler is not working even though it has been serviced. Why buy a new boiler when it's as faulty as an old one? I do not want to have problems with a new boiler therefore demand they replaced it with one that works. We have been sitting with no heating and cold water for days with no sense of urgency forthcoming from boilerplan.

"Do not use this company"

Do not use this company boiler not working from day one Had it 8 months now and all you get from boiler plan we will get it fixed still waiting Please don't use this company

"Excellent service"

After being messed around and let down by another provider Boiler Plan came to the rescue. They provided an excellent personal service and did their best to fit us in during the half term week when someone would be at home. George, the engineer, arrived on the dot at 8am. He was friendly, professional and efficient and left no mess behind. I would definitely recommend Boiler Plan.

"Boiler failed on Friday night...."

Boiler failed on Friday night, new install booked on Monday morning, Wednesday afternoon I have a brand new boiler installed and working. Graeme at Boilerplan was amazing, as was Luke who did the install. Couldn't ask for more!

"Excellent service from the area manager…"

Excellent service from the area manager Tom at Boiler Plan, who arranged for boiler plan to pay for repairs to my ceiling not included my quote.
I am now very relieved and grateful

"Do not use this Company under any…"

Do not use this Company under any circumstances. Very poor service, breaching the contract.
They installed a new boiler 1 mont ago and the boiler has stopped working already, they do not take responsibility and they even not help you to get an engineer.
TOTAL SCAM. SAVE YOUR MONEY

"Everything was simple"

Everything was simple. Quote provided swiftly. Installation was great and was completed quicker than expected. New boiler is significantly better than the old one. Very happy.