Boiler Plan
sophie
"What a sweetheart!"
Was having problems with a heating issues and a resulting reoccurring electrical failure. It was initially thought this issue related to my boiler. I contacted the team and they were quick to arrange and engineer visit for me at a suitable time and date. I pay the monthly protection plan so this call out had no charge. I was given a courtesy call 45 mins before arrival. John came and spent a good while taking a very thorough look at the problem, eventually concluding that it was not an issue related to the boiler so therefore not something he could fix BUT before leaving he narrowed down the issue for me and gave me helpful advice as to what the next steps would be to take. He even bought down my Christmas jumpers for me whilst he was in the attic checking over the boiler for me after I explained being reluctant to go up there because of spiders! Even though he wasn’t able to fix the issue he went out of his way to be helpful, friendly and professional and i am very appreciative!
Maggie
"Excellent company and service"
I didn't know this company when I was looking to get some expert advice and also the best option to replace the valiant boiler I've had for almost 21 years. They gave both, I was extremely happy and felt confident with their expertise and knowledge and overall cost to cover any extra eventualities. Brilliant service.
Geoffrey Dyson
"Fitting of new gas boiler."
Engineer Chris arrived at scheduled time.
He removed the old, and installed a new boiler in about four and a half hours. He explained the running of the boiler. He laid down covers to prevent any mess and removed his boots when going up stairs in the house. Very professional operator.
The old boiler and debris was removed shortly after the work was complete.
Cluna Donnelly
"The boiler plan engineer was excellent"
The boiler plan engineer was excellent. He went out of his way to make sure he didn’t interrupt our family routine. He was prompt, polite explained everything very clearly . Problem solved and sorted things quickly Made sure I was happy with everything and left no mess . Excellent service
Phill Lewis
"Great Service & Price !"
Great Service & Price !
After 27 years of service and paying British Gas through the nose for cover then to have it condemned by them when it did fail and cover stopped,we decided upon Boiler Plan to help us replace it.
Great service from Michael & Jamie and when we had a slight problem they were easy to deal with and matter sorted.
Mrs Hogg
"Wonderful service"
Wonderful service
Shopaholic
"Amit was exceptional"
Amit was exceptional, came in and did his job thoroughly explaining to me what he was doing and also giving me safety tips.
He finished and tidied up the place clearing up all the rubbish.
I cannot recommend him enough, he’s excellent.
Thank you Amit for a stress free experience. One million stars to you.
Roger Mitchell
"New ‘Boiler plan’ boiler"
Needed a new boiler as ours was 20+ years old, but still working (just). Had quotes from BG and boiler plan and boiler plans was far more reasonable for the same kit. Salesman wasn’t at all pushy and the engineer on the day was superb, a great experience all round.
michael hadley
"Installation went very well"
Installation went very well. A slight problem was that two days before, a package containing the wireless link was sent to the wrong address. (28 instead of 2B Main Street). Fortunately the person who received it, put a message on the local Facebook page which we picked up. This caused us some concern that the installers might also go to the wrong address. However all went well on the day.
The person who did the survey left the company, and we had some days delay in getting the order placed. There was also some delay in Barclays Bank sending the agreement
Vicki Kiesel
"Fantastic service from sales through to…"
Fantastic service from sales through to installation. Almost instantaneous replies from the team when I had any queries, friendly, professional and affordable. Thoroughly recommend.
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